Viviana Hernandez

Operate, set up, and monitor autobuffing machinery for golf ball production, ensuring consistent quality and output.

• Inspect thousands of golf balls per shift following the autobuffing process to ensure surface quality, uniform buff lines, and compliance with quality standards.

• Identify defects including uneven buffing, remaining flash, surface abrasions, and inconsistencies; immediately stop production to prevent non-conforming product from advancing.

• Isolate defective product, place items on hold, and coordinate directly with Quality Control for inspection, disposition, and sign-off.

• Transfer non-conforming golf balls to secondary sanding or rework areas in accordance with quality procedures.

• Perform approved manual buffing and rework to correct minor defects and reduce scrap.

• Monitor machine performance and identify recurring defect patterns that may indicate equipment or process issues.

• Train and mentor new operators on machinery operation, inspection standards, safety procedures, and workflow expectations.

• Collaborate with team members to meet production targets while maintaining strict safety and quality standards.

• Work flexible overnight, weekend, and holiday shifts in a fast-paced manufacturing environment.

• Conducted thorough inspections of raw materials and finished products to ensure compliance with quality standards.
• Trained new staff on quality assurance protocols and inspection techniques to maintain high standards.
• Collaborated with production teams to identify and resolve quality issues, improving operational efficiency.
• Monitored testing equipment calibration and maintenance to ensure accurate results in quality assessments.
• Performed thorough inspections of incoming materials and outgoing products.
• Established documentation practices for quality control processes, ensuring regulatory compliance and traceability.
• Tested and evaluated product precision against specifications to reduce discrepancies.

• Supported supervisors in managing daily order logistics to enhance operational workflow.
• Organized and maintained detailed records of order documentation and shipment reports for efficient logistics management.
• Managed labeling equipment operations and executed general warehouse tasks efficiently.

Independently maintained cleanliness and sanitation of the Town Hall of Dartmouth, ensuring all areas met health and safety standards.

• Performed daily cleaning, disinfecting, and upkeep of offices, public spaces, and restrooms.

• Worked solo for extended periods, demonstrating strong time management and accountability.

• Maintained consistent building cleanliness while working weekdays, weekends, and special schedules as required.

• Ensured a safe, organized, and professional environment for staff and the public.

• Provided customer service in a fast-paced restaurant environment, taking customer orders and processing cash and card payments.

• Delivered food accurately and efficiently while supporting kitchen and front-of-house operations.

• Maintained cleanliness of dining and service areas, including opening and closing duties.

• Assisted with multiple tasks as needed, demonstrating flexibility, reliability, and strong work ethic.