Vladislav Zimokha
Agawam
Summary
Customer-oriented salesman with years of experience working to boost sales and improve shopper experiences. Collaborative worker providing support to other areas of sales floor where needed. A dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
3
3
years of professional experience
Work History
Account Manager
Mass Transport Insurance Agency
10.2024 - 12.2024
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Responded to customer calls swiftly to resolve issues and answer questions.
Account Manager
Frontier internet
07.2023 - 08.2024
- Oversaw contract renewals, ensuring timely completion of paperwork and accurate invoicing processes
- Monitored industry trends and competitor activities to inform strategic planning efforts
- Analyzed sales data using CRM tools to track account performance metrics over time
- Provided product training and support materials to help clients maximize value of their investments
- Resolved customer concerns promptly to maintain positive account relationships
- Collaborated with sales team members to create customized solutions for prospective clients
- Coordinated with internal departments, such as finance and operations, to address client issues effectively
Finance Intern
Governors America
09.2021 - 03.2024
- Analyzed company expenses and identified cost-saving opportunities
- Utilized Excel functions to create detailed financial models for decision-making purposes
- Reviewed invoices and expense reports for accuracy and compliance with company policies
- Prepared presentations on results of analysis projects for both internal and external audiences
- Assisted with journal entry preparation and balance sheet account reviews
- Created visual aids such as charts or graphs to communicate complex financial concepts clearly
- Adhered to stringent deadlines and operational procedures
- Prepared monthly accruals in conjunction with reports from internal departments
- Helped prepare tax filings, ensuring all required documentation was submitted on time
- Shadowed senior finance professionals to learn best practices in field
- Collected and analyzed quantitative data to create meaningful reports for finance department
Store Associate
Cumberland Farms
08.2021 - 09.2022
- Built positive relationships with customers, answering questions about products and services
- Provided top-notch customer service, enhancing shopping experiences and increasing repeat business
- Processed cash and credit transactions using POS system
- Organized, stocked and maintained inventory room
- Stocked shelves and front-end displays to maintain merchandising standards
Education
finance - Business
Westfield State University
Westfield, Ma03.2025
Skills
- Preparing contracts
- Market forecasting
- Contract Negotiation
- Project Management
- Lead prospecting
- Team Training
- Customer Service
- Sales expertise
- Relationship building
- Account management
- Customer assistance
Middle Initial
O
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Account Manager
Mass Transport Insurance Agency
10.2024 - 12.2024
Account Manager
Frontier internet
07.2023 - 08.2024
Finance Intern
Governors America
09.2021 - 03.2024
Store Associate
Cumberland Farms
08.2021 - 09.2022
finance - Business
Westfield State University
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