Walda Nabunya

• Supervised daily operations and staff in residential care settings.
• Developed and implemented individualized care plans for residents.
• Managed compliance with state regulations and safety standards.
• Coordinated training sessions to enhance staff skills and knowledge.
• Resolved conflicts among residents and staff through mediation techniques.
• Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.

• Provided leadership, guidance and supervision to staff members.
• Developed, implemented and evaluated program policies and procedures.
• Conducted annual performance reviews of staff members.

• Help in crisis situations

• Implement all ISP objectives

• Provide staffing and operate specific residential duties like cleaning and shopping

• Make sure individual records are maintained and updated

• • Empower clients to speak up for themselves and exercise choice
  

• Provided personal care to clients, such as bathing, grooming and toileting.
• Assisted clients with daily activities, including meal preparation and medication administration.
• Coordinated transportation for medical appointments and other errands.

• Developed and implemented customer service policies and procedures.
• Provided training to new customer care staff members.
• Conducted regular performance reviews of customer service representatives.