WALEED SHAH
NEW CAR DIRECTOR
North Dartmouth,MA
Summary
Dynamic Sales Director with a proven track record in sales coaching, deal closing, and brand awareness. Achieved significant revenue growth through optimized sales processes and exceptional team management. Self motivated and loyal looking to grow in my field of work and lead others to reach all personal and or company's set goals.
Overview
14
14
years of professional experience
4
4
Languages
Work History
New Car Sales Director
COLONIAL HONDA OF DARTMOUTH
North Dartmouth, MA
01.2017 - Current
- Managed a team of sales professionals, providing guidance and mentorship to drive exceptional performance.
- Collaborated cross-functionally with finance teams to develop attractive financing options tailored to individual client needs, increasing deal closure rates significantly, while maintaining strong PVR ($3,800 front and back end)
- Developed and executed sales campaigns, increasing customer satisfaction and contributing to revenue growth.
- Implemented CRM systems to streamline lead tracking and improve interdepartmental communication, reducing lead response times.
- Perform all of the new vehicle RDRs, manage manufacture incentives, and also heavily assist in CITs making sure every deal is funded within a timely manner.
- Handle all dealer swaps for high volume import store. 40-50 dealer swaps per month.
Sales Manager
COLONIAL HONDA OF DARTMOUTH
North Dartmouth, MA
09.2016 - 01.2017
- Resolved customer relations issues, ensuring quick resolutions and enhancing client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Cultivated relationships with existing customers and identified new opportunities by assessing needs and providing tailored services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- T.O. all new and pre-owned clients, while maintaining strong PVR as well as a client experience.
Sales Associate
COOLONIAL HONDA OF DARTMOUTH
North Dartmouth, MA
09.2014 - 09.2016
- Cultivated customer relationships to foster repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Interacted with customers to enhance rapport and loyalty.
Sales Associate
GRIECO VOLSWAGEN
Raynham, MA
01.2012 - 09.2014
- Provided expert guidance on sizing, accessories, and merchandise care to enhance customer experience.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Cultivated strong customer relationships through personalized interactions and attentive service.
Education
BBA - Business Administration
Austin Community College
Austin, TX 05.2001 -
Skills
Sales strategy
Sales funnel management
Deal closing
Sales presentations
Sales coaching
Sales team leadership
Profit maximization
Customer relationship management
Competitive analysis
Brand awareness
Team development
Teamwork and collaboration
Timeline
New Car Sales Director
COLONIAL HONDA OF DARTMOUTH
01.2017 - Current
Sales Manager
COLONIAL HONDA OF DARTMOUTH
09.2016 - 01.2017
Sales Associate
COOLONIAL HONDA OF DARTMOUTH
09.2014 - 09.2016
Sales Associate
GRIECO VOLSWAGEN
01.2012 - 09.2014
BBA - Business Administration
Austin Community College
05.2001 -