Wayne Baker

* Wireless Retail Specialist | Verizon Wireless

* Managed daily retail operations, including opening/closing procedures, inventory management, and store merchandising.

* Achieved sales goals by providing exceptional customer service, product demonstrations, and personalized recommendations.

* Developed and executed local marketing initiatives to generate sales leads and increase community engagement.

Olympia Sports, Bridgewater, MA (Assistant Manager/Key Holder)

* "Managed daily store operations, including opening and closing procedures, ensuring a smooth and efficient workflow."

* "Delivered exceptional customer service, resolving customer concerns promptly and professionally, contributing to positive customer experiences."

* "Handled all cash management duties, including sales, deposits, and shift reports, maintaining accurate financial records."

* "Supervised and trained staff, fostering a positive and productive work environment."

* "Maintained a clean and organized store environment, ensuring safety and visual appeal."

* Accurately counted and processed over $2 million daily, ensuring financial integrity.

* Prepared daily reconciliation analyses for management review, contributing to accurate financial reporting.

* Assisted with the maintenance of ticket redemption machines, ensuring operational efficiency.