Wendy Walkowicz
Andover
Summary
Dedicated and adaptable Licensed Practical Nurse eager to utilize time management and organizational skills across diverse settings. Strong problem-solving abilities and a proven track record of fostering strong relationships with patients and team members.
Experienced in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Thrives in fast-paced environments while maintaining high quality patient care and attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Practice Manager
Skinhealth Centers
Andover
03.2020 - Current
- Developed and implemented new patient registration processes to streamline workflow.
- Provided thorough pre- and post-operative care instructions to patients undergoing eye surgery, ensuring a clear understanding of guidelines and follow-up protocols.
- Managed vendor relationships for supplies and services related to the practice.
- Maintained records management system to process personnel information and produce reports.
- Oversaw all aspects of day-to-day practice operations, including front desk reception, appointment scheduling, billing and coding, and insurance verification.
- Monitored compliance with HIPAA regulations concerning patient privacy rights.
Orthodontic Treatment Coordinator
Chase Orthodontics
Stoneham
08.2009 - 03.2020
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Established clean, sterile and welcoming environment for patients.
- Handled customer complaints in a professional manner and resolved issues promptly.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Education
Licensed Practical Nurse -
Greater Lowell Tech School of Practical Nursing
Tyngsboro, MA06-2024
Radiology Certification -
Boston University
Boston, MA07-2004
Skills
- Excellent communication and interpersonal skills
- Compassionate and patient-focused care
- Proficient in computer systems and electronic medical records (EMR)
- Fast learner with adaptability to new environments
Certification
- Licensed Practical Nurse Commonwealth of Massachusetts License #97772425 - Expires September 2026
- Basic Life Support for the Health Care Providers (BLS) Expires - July 2026
- Dementia Training
Timeline
Practice Manager
Skinhealth Centers
03.2020 - Current
Orthodontic Treatment Coordinator
Chase Orthodontics
08.2009 - 03.2020
Licensed Practical Nurse -
Greater Lowell Tech School of Practical Nursing
Radiology Certification -
Boston University
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