WIAME IDRISSI AMRANI

As an Activity Manager at Amine Traprod, I hold a pivotal role overseeing and coordinating daily operations to ensure quality, efficiency, and compliance with regulatory standards. My versatile role spans various areas of responsibility, with a focus on implementing strategies to drive growth and achieve operational excellence.

Key Responsibilities:

Daily Operations Management: Supervising operational processes to ensure the effective execution of daily activities.
Growth Strategies: Developing and implementing strategies to stimulate business growth in the agro-food sector.
Quality Management: Ensuring the quality of products and services by establishing rigorous standards and control procedures.
Regulatory Compliance: Ensuring compliance with local and international regulations, ensuring all operations adhere to ethical and legal standards.
Product and Service Management: Overseeing activities related to the production and distribution of the company's products, including:

As a Customer Advisor within the credit service at BNP Paribas, I played a central role in providing exceptional service to clients while handling inquiries related to credit products. My commitment to customer satisfaction and in-depth knowledge of financial products were crucial in maintaining positive customer relationships.

Key Responsibilities:
Advice and Information: Providing clear and accurate information about credit products, advising on available options, and clarifying financial terms.
Credit Application Processing: Managing the credit application process, including collecting necessary documents, assessing risks, and making decisions in compliance with bank policies.
Complaints Management: Proactively addressing customer concerns, swiftly resolving issues, and following up to ensure customer satisfaction.
Financial Analysis: Evaluating customer financial information to determine the suitability of credit products and identifying potential risks.

As an Administrative Chef at Multigrain, I held a central position within the company, making a significant contribution to the smooth management of administrative operations. My mission was to ensure the efficiency, compliance, and coordination of administrative tasks to support organizational objectives.

Key Responsibilities:
Office Operations Oversight: Supervised day-to-day administrative operations, ensuring seamless coordination between departments.
Compliance Management: Ensured adherence to relevant regulations and internal policies, maintaining a high standard of compliance in all administrative processes.
Team Coordination: Managed and coordinated administrative staff, fostering a collaborative and efficient work environment.
Document Control: Implemented and maintained effective document control procedures to organize and manage company records.

Communication Liaison: Acted as a liaison between different departments, facilitating clear communication and efficient information flow.