William Blanchard
East Longmeadow
Summary
Solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
10
10
years of professional experience
Work History
Gym Front Desk/Maintenance Team Member
Best FItness
2024.01 - 2024.12
- Ensured regulatory compliance by adhering to industry standards and following company protocols during all maintenance activities.
- Served as a reliable resource for colleagues seeking guidance on proper procedures for equipment operation or troubleshooting techniques to address specific challenges they encountered during their daily tasks.
Deliver Driver/Food Preparation Worker
Gio's Pizza
2022.02 - 2024.09
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Restaurant Server
Max Burger
2020.03 - 2022.01
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
Host/Busser
Outback Steakhouse
2018.04 - 2020.03
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host/ Busser
Red Robin
2015.03 - 2017.02
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
East Longmeadow Highschool
East Longmeadow, MA2017-06
Skills
- Waste management
- Repair and maintenance
- Cleaning and sanitizing
- Organization and multitasking
- Flexible and adaptable
- Team collaboration
- Effective communication
- Heavy lifting
- Safety procedures
- Basic mathematics
- Inventory management
Timeline
Gym Front Desk/Maintenance Team Member
Best FItness
2024.01 - 2024.12
Deliver Driver/Food Preparation Worker
Gio's Pizza
2022.02 - 2024.09
Restaurant Server
Max Burger
2020.03 - 2022.01
Host/Busser
Outback Steakhouse
2018.04 - 2020.03
Host/ Busser
Red Robin
2015.03 - 2017.02
High School Diploma -
East Longmeadow Highschool