William Macgregor
Danvers
Summary
Hands-on technician specializing in mechanical diagnostics and repairs across multiple industries. Demonstrates strong time management and problem-solving skills, contributing to operational efficiency and customer satisfaction through dedicated service and teamwork.
Overview
16
16
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
Woburn
12.2022 - Current
- Diagnosed mechanical issues in lift trucks and other equipment on-site.
- Performed routine maintenance and inspections to ensure equipment reliability.
- Collaborated with clients to understand service needs and provide solutions.
HVAC Technician
Dry Air Systems Inc
Rowley
01.2018 - 12.2021
- Installing, maintaining and repairing ventilation and air conditioning systems and equipment.
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Reviewed worklists from supervisor to interpret project details and instructions.
Automotive Installer
Yankee Custom Inc
Saugus
01.2015 - 12.2018
- Delivered goods and services to customers on time and in excellent condition.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Worked with team members to install and maintain equipment.
- Maintained clean tools, test equipment and work motor vehicles.
Warehouse Associate/Forklift Operator
Access Records
12.2009 - 01.2014
- Protected company inventory by maintaining and organizing storage areas.
- Palletized boxes to increase movement and shipment efficiency.
- Organized warehouse inventory according to warehouse plan.
- Loaded completed orders on pallets according to delivery numbers.
Education
High School -
Danvers High School
Danvers, MASkills
- Forklift Operator
- Commercial Driving Experience
- Customer Service
- Mechanic Experience
- Time management
- Problem solving
- Team collaboration
- Technical training
- Field repairs
- Hardware and software installation
- Customer consulting
- Quality assurance testing
- Timely reports completion
- Hand tools proficiency
- Power tools operation
- Mechanical aptitude
- Troubleshooting and repair
- Installation and maintenance
- Reading wiring diagrams
- Inventory management
- Mechanical background
- Equipment Repair
- Schematic interpretation
Timeline
Field Service Technician
Crown Lift Trucks
12.2022 - Current
HVAC Technician
Dry Air Systems Inc
01.2018 - 12.2021
Automotive Installer
Yankee Custom Inc
01.2015 - 12.2018
Warehouse Associate/Forklift Operator
Access Records
12.2009 - 01.2014
High School -
Danvers High School