Summary
Overview
Work History
Education
Skills
TECHNICAL SKILLS & LANGUAGES
Timeline
Generic

William Ortiz

Abington

Summary

Dynamic professional with a diverse background in logistics, fitness coaching, and high-touch customer service. Proven ability to manage high-volume operations, exceed performance metrics, and build strong client relationships. Highly organized, safety-conscious, and dedicated to delivering exceptional results.

Overview

8
8
years of professional experience

Work History

Delivery Driver

AMAZON
01.2021 - Current
  • Performance Leader: Consistently exceed daily delivery quotas and strict performance metrics in a fast-paced environment.
  • Operational Excellence: Manage high-volume routes with 99%+ accuracy while maintaining elite safety standards.
  • Time Management: Demonstrate superior organization by completing complex delivery schedules ahead of deadlines.

Personal Trainer

GYMIT
09.2023 - 01.2024
  • Client Results: Design and implement customized fitness programs tailored to individual goals and biomechanics.
  • Retention: Increased client engagement through personalized motivation and consistent progress tracking.
  • Safety & Form: Expertly coach proper exercise techniques to ensure injury prevention and optimal performance.

Service Advisor

QUIRK JEEP
08.2019 - 01.2021
  • Strategic Liaison: Acted as the primary link between customers and technicians to ensure clear communication of repair details.
  • Conflict Resolution: Managed high-pressure customer service situations, ensuring timely resolutions and satisfaction.

Member Service Representative

PLANET FITNESS
04.2018 - 08.2019
  • Growth & Sales: Successfully converted inquiries into active memberships through effective brand storytelling.
  • Operations: Managed front-desk systems, member check-ins, and facility standards with high attention to detail.

Education

High School Diploma -

North Quincy High School

Skills

  • Software: Microsoft Excel, Word, Google Docs, Adobe Photoshop, Premiere Pro
  • Soft Skills: Logistics Management, Client Relations, Performance Coaching, Problem Solving

TECHNICAL SKILLS & LANGUAGES

  • Languages: English (Fluent), Spanish (Conversational).

Timeline

Personal Trainer

GYMIT
09.2023 - 01.2024

Delivery Driver

AMAZON
01.2021 - Current

Service Advisor

QUIRK JEEP
08.2019 - 01.2021

Member Service Representative

PLANET FITNESS
04.2018 - 08.2019

High School Diploma -

North Quincy High School
William Ortiz