William Tallon
Feeding Hills,MA
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets.
Overview
22
22
years of professional experience
Work History
Sales Representative
ETA Process Instrumentation
04.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Managed approximately 25-35 customer interactions daily
REGIONAL OMNI CHANNEL REPRESENTATIVE
MSC Industrial Supply
10.2011 - Current
- Listened to customer needs to identify and recommend best products and services
- Managed consumer situations and affairs
- Resolved customer complaints regarding sales and service
- Cultivated strong professional relationships with suppliers and key clients to drive long term development
- Reviewed operational records and analyzed monthly performance
- Utilized analysis of market trends & competitor habits to develop sales strategy
OUTSIDE SALES EXECUTIVE
C & K Machine Co.
09.2004 - 10.2011
- Sales leader for capital equipment manufacturer
- Cultivated and strengthened customer relationships to drive revenue growth
- Contacted new and existing customers to discuss product and service solutions
- Liaised between service division to optimize customer service
- Conferred with management to offer feedback on operation and promotions
INSIDE SALES EXECUTIVE
MediaGrif/ PowerSource Online
07.2003 - 09.2004
- Facilitated implementation of new technology
- Reported sales metrics to senior management and suggested improvements to increase yield
- Used excellent verbal skills to engage customers in conversation and effectively determine needs
- Fielded customer feedback and complaints
- Collaborated with marketing and development departments for effective sales
Education
Telecommunications Technology -
Springfield Technical Community College
Springfield, MA05.1988
Skills
- Sales Presentations
- Account Development
- Lead Generation
- Salesforce
- Relationship Building
- Problem Resolution
Timeline
Sales Representative
ETA Process Instrumentation
04.2024 - Current
REGIONAL OMNI CHANNEL REPRESENTATIVE
MSC Industrial Supply
10.2011 - Current
OUTSIDE SALES EXECUTIVE
C & K Machine Co.
09.2004 - 10.2011
INSIDE SALES EXECUTIVE
MediaGrif/ PowerSource Online
07.2003 - 09.2004
Telecommunications Technology -
Springfield Technical Community College
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