Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

William Wang

Dorchester

Summary

Motivated MRI student aiming for a Radiology Aide role, equipped with strong communication and interpersonal skills. Bilingual in English and Chinese, enhancing patient interactions. Reliable team player with certifications in CPR, AED, and Basic Life Support, committed to delivering quality patient care in clinical environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Panda Wok
Townsend
01.2021 - 01.2025
  • Provided high-quality customer service to enhance customer satisfaction in fast-paced environment
  • Communicated clearly and respectfully with diverse customers
  • Maintained professionalism to effectively handle customer inquiries during busy or stressful situations
  • Collaborated with team members to streamline operations and improve service delivery
  • Demonstrated reliability and a strong work ethic

Education

Bachelor of Science - Magnetic Resonance Imaging (MRI)

Massachusetts College of Pharmacy and Health Sciences (MCPHS)
Boston, MA
01-2028

Skills

  • Patient communication
  • Customer service and interpersonal skills
  • Calm under pressure
  • Teamwork and collaboration
  • Attention to detail
  • Professionalism and reliability
  • Customer engagement techniques
  • Basic computer and documentation skills
  • Conflict resolution
  • Sales techniques
  • FLUENT IN [english, chinese ]
  • Computer skills
  • Documentation skills
  • CPR and AED certified
  • Product knowledge
  • Bilingual: English, Chinese

Certification

  • CPR Certification
  • AED Certification
  • Basic Life Support (BLS) Certification

Availability

Available evenings and weekends

References

Available upon request

Timeline

Customer Service Associate

Panda Wok
01.2021 - 01.2025

Bachelor of Science - Magnetic Resonance Imaging (MRI)

Massachusetts College of Pharmacy and Health Sciences (MCPHS)
William Wang