William Wang
Dorchester
Summary
Dedicated restaurant all-rounder with strong food safety and order accuracy skills. Committed to enhancing the customer experience through attentive service and effective issue resolution.
Detail-oriented restaurant all-rounder with proven customer service skills. Proficient in order accuracy and cash handling, ensuring a clean and welcoming environment for guests.
Overview
5
5
years of professional experience
Work History
Restaurant All-Rounder
Panda Wok
Townsend, MA
01.2021 - 08.2025
- Provided fast and attentive service in a high-volume restaurant environment
- Took and managed customer orders while ensuring accuracy and efficiency
- Welcomed and seated guests, creating a friendly and organized front-of-house experience
- Communicated menu items and made recommendations to enhance the dining experience
- Supported both front and back of house to maintain smooth service flow
- Handled customer concerns professionally and resolved issues quickly
- Maintained cleanliness of dining areas, tables, and service stations
- Managed multiple responsibilities at once while staying calm under pressure
- Worked closely with team members to ensure timely service during busy hours
Education
Master of Science - MRI
MCPHS
Boston, MA03-2028
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and resilience
- Food safety
- Order taking accuracy
- POS system operation
- Customer service
- Allergy awareness
- Financial transactions
- Attention to detail
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Restaurant All-Rounder
Panda Wok
01.2021 - 08.2025
Master of Science - MRI
MCPHS