Willy Telfort

Agawam

Summary

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Overview

years of professional experience

2017

years of post-secondary education

Work History

Uber /lyft Driver

Self Employed Web

Boston

12.2016 - Current

Communicated effectively with clients regarding delivery schedules and requirements.
Delivered goods and services to customers on time and in excellent condition.
Documented daily mileage, gas, and other data.
Delivered goods promptly to various locations using safe driving practices.
Maintained vehicle cleanliness and performed routine maintenance checks regularly.
Planned efficient routes to minimize travel time and fuel consumption.
Managed paperwork for deliveries, ensuring accurate record-keeping and compliance.
Assisted in loading and unloading materials, ensuring proper handling and safety protocols.
Developed strong relationships with clients through reliable service and communication skills.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Delivered packages to customers in a timely and efficient manner.
Adhered to company policies and procedures related to safety and security standards.
Provided excellent customer service during rides and interactions with passengers.
Maintained vehicle cleanliness and ensured safety standards were met consistently.
Communicated effectively with passengers to understand their needs and preferences.
Managed ride requests using the Uber driver app for optimal efficiency.
Adapted to varying traffic conditions and weather challenges while driving.
Collaborated with Uber support to resolve rider issues or concerns promptly.
Monitored vehicle performance and reported maintenance needs to enhance reliability.
Followed safety regulations and state laws governing vehicle operation.
Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.

Engineer

Naples hotel

Naples

05.2015 - 06.2016

Designed and implemented efficient systems for guest service processes.
Maintained and operated engineering equipment to ensure optimal functionality.
Collaborated with team members to troubleshoot and resolve technical issues.
Conducted regular inspections of facilities to ensure compliance with standards.
Supported maintenance teams in repairing and upgrading hotel infrastructure.
Participated in training sessions to enhance technical skills and knowledge.
Provided support during the installation, maintenance, repair, and calibration of equipment.
Documented all engineering activities according to established procedures.
Developed and implemented engineering strategies to improve production efficiency.
Finished projects on time and within budget.
Generated technical reports for customers.
Fulfilled orders by successfully planning, budgeting, and coordinating projects.

Education

American Worldwide Academy

Florida City, FL

Skills

Customer service
Safety compliance
Time management
Client communication

Problem solving
Team collaboration
Valid Driver's license

Languages

English

Native/ Bilingual

French