Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

WILMER Disla Sena

Methuen,MA

Summary

Supervisor/Lead To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Effective Lead/Supervisor with 4 years of experience overseeing teams of employees. Expert at training, supervising and directing daily operations. Motivational leader with upbeat attitude and talent for building team member skills through one-on-one coaching and mentoring. Energetic lead successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with 3 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled in performance and schedule management. Focused Supervisor brings strong background in policy and safety procedure development, implementation and enforcement. Quality-driven leader leveraging exceptional employee training and development capabilities. Bring years of comprehensive experience supporting business leadership. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Planner Management

Medmix
12.2023 - Current
  • Collaborated with cross-functional teams to align goals and ensure project success.
  • Optimized inventory control, reducing waste and improving cost efficiency.
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Managed successful day-to-day operations of projects by maximizing productivity from available resources.
  • Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
  • Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
  • Recognized potential issues with inventory and quality control and engineered changes.

Supervisor

Capstone Logistics LLC.
05.2022 - Current
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Coached staff members to develop long-term career goals.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assessed company operations for compliance with safety standards.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Safety Manager, Supervisor

Capstone Logistics
05.2022 - Current
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Identified issues, analyzed information and provided solutions to problems
  • Supervised work of contracted employees to keep on task for timely completion
  • Used coordination and planning skills to achieve results according to schedule
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Managed team of many employees, overseeing hiring, training, and professional growth of employees
  • Increased customer satisfaction by resolving [product or service] issues
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Investigated accidents to identify causes and prevent future incidences.
  • Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives.
  • Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
  • Conducted trainings for company employees on safety initiatives to comply with federal regulations.
  • Minimized injuries and hazards in regards to personnel with creation of robust safety programs, policies and procedures.

Lead/ Supervisor

Quiet Logistics
03.2018 - 01.2022
  • Supervised, trained and guided team by coaching on daily activities.
  • Communicated daily schedule and delegated work to employees.
  • Documented timecard data, maintenance logs and production logs.
  • Enforced rules and procedures for accuracy, efficiency and safety.
  • Monitored daily operations for quality and adherence to work order specifications.
  • Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
  • Coordinated efficient line changeovers to meet standards and maximize uptime.
  • Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Coordinated employee schedules according to shift changes and availability.

Education

Degree - Criminal Justice

Northern Essex Community College
Andover, MA
06.2025

High school Diploma -

Adventist School
Dominican Republic
01.2017

Skills

  • Problem-Solving
  • Reading comprehension
  • Multitasking abilities
  • Responsible
  • Computer skills
  • Basic math
  • Interpersonal Communication
  • Teamwork
  • Leadership
  • Supervision
  • Written Communication
  • Flexible & Adaptable
  • Conflict resolution
  • Analytical skills
  • Clerical
  • Program Evaluation
  • Processes and Procedures
  • Improvement Plan Knowledge
  • Experience in Leadership
  • People Skills
  • Problem Resolution
  • Friendly, Positive Attitude
  • Team Building
  • Planning & Organizing
  • Computer Skills
  • Critical Thinking
  • Good Work Ethic
  • Basic Math
  • Microsoft Office
  • Project Management
  • Data Management
  • Customer Focus
  • Time Management
  • Team Leadership and Motivation

Certification

  • Forklift Operator
  • First Aid/CPR Certified
  • Leadership, Team Member
  • Dangerous Goods by air Agent

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Planner Management

Medmix
12.2023 - Current

Supervisor

Capstone Logistics LLC.
05.2022 - Current

Safety Manager, Supervisor

Capstone Logistics
05.2022 - Current

Lead/ Supervisor

Quiet Logistics
03.2018 - 01.2022

Degree - Criminal Justice

Northern Essex Community College

High school Diploma -

Adventist School
WILMER Disla Sena