Wilson Vo
Worcester
Summary
Developed exceptional customer service skills and deep understanding of beverage preparation in fast-paced environment, looking to transition into new field. Skilled in operating specialized equipment and following detailed recipes while maintaining high standards of cleanliness and efficiency. Seeking to leverage these transferrable skills to bring value to new opportunity.
Overview
4
4
years of professional experience
Work History
Boba Barista
Gong Cha
12.2021 - Current
- Work with team members to ensure workflow during its busiest hours is nice and smooth.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
University Park Campus School
Worcester, MANo Degree - Business Administration/ Minor in CS
Worcester State University
Worcester, MASkills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Positive attitude display
- Cash handling proficiency
- Efficient time management
- Decision-making
- Excellent memory
Timeline
Boba Barista
Gong Cha
12.2021 - Current
University Park Campus School
No Degree - Business Administration/ Minor in CS
Worcester State University
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