Windsor Muzoora
Burlington
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server
AVIVA Country Club Heights
Woburn
08.2024 - Current
- Served food and beverages to patrons and immediately remedied issues with orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Assisted in training new servers.
- Trained new employees to perform duties.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Unified Burlington Basketball
Burlington High School
Burlington
04.2022 - Current
- Collaborating with children with intellectual disabilities to promote teamwork and healthy competition.
- Training children with intellectual disabilities on how to play basketball.
- Coaching children with intellectual disabilities.
Burlington Basketball Program
Coach Phil Connors
Burlington
11.2023 - 02.2025
- Collaborated with others effectively to accomplish tasks & goals.
- Studied and watched film regularly
- Won the Middlesex Freedom League in 2025.
- Constantly adapted to different drills and playing environments.
Education
High School Diploma -
Burlington High School
Burlington, MA06-2025
Skills
- Customer service
- Team building
- Employee training
- Time management
- Adaptability
- Critical Thinking
- Creative Writing
- Food safety
Timeline
Server
AVIVA Country Club Heights
08.2024 - Current
Burlington Basketball Program
Coach Phil Connors
11.2023 - 02.2025
Unified Burlington Basketball
Burlington High School
04.2022 - Current
High School Diploma -
Burlington High School