Wissal Fathy
Everett
Summary
Highly organized Senior Administrative Assistant known for high productivity and efficient task completion. Specialized in time management, workflow coordination, and advanced proficiency in Microsoft Office Suite. Excelled in communication, problem-solving, and adaptability, ensuring smooth operation of office environments and support for supervisory and executive teams.
Overview
6
6
years of professional experience
Work History
Senior Administrative Assistant
Boston Children's Hospital
Boston
04.2024 - Current
- Scheduled meetings, appointments, and events for executives.
- Answered incoming calls from patients and hospital coordinators in a professional manner.
- Handled patient inquiries in a timely fashion while maintaining high standards of customer service.
- Organized and maintained detailed office filing systems.
Executive Assistant
First Class Aluminum
Mohammedia
01.2019 - Current
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Developed effective filing systems for easy retrieval of information when needed.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
Patient Care Technician
Tempus Unlimited
Revere
10.2021 - 11.2023
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
NICU Unit Coordinator
Mass General Brigham
Boston
01.2021 - 01.2023
- Provided support and guidance to nursing staff on patient care issues.
- Monitored supplies inventory levels and placed orders when necessary.
- Maintained accurate records and documentation for all patients in the unit.
- Facilitated communication between healthcare providers throughout the organization.
- Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Patient care
- Data analysis
- Medical documentation
- Customer service
- Conflict resolution
- Effective communication
- Basic accounting
- Proficient in Microsoft office
Timeline
Senior Administrative Assistant
Boston Children's Hospital
04.2024 - Current
Patient Care Technician
Tempus Unlimited
10.2021 - 11.2023
NICU Unit Coordinator
Mass General Brigham
01.2021 - 01.2023
Executive Assistant
First Class Aluminum
01.2019 - Current
Bachelor of Arts - Psychology
Southern New Hampshire University
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