Xavier Dones
Springfield
Summary
Motivated and dependable Psychology major with strong communication and interpersonal skills. Highly sociable and able to build positive relationships with diverse groups of people. Confident in handling difficult conversations with maturity and professionalism. Brings a balanced approach to leadership by knowing when to be approachable and when to remain serious and focused to meet responsibilities and job expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Library Assistant
Westfield State University
Westfield, MA
10.2025 - Current
- Collaborated with staff to maintain a welcoming environment for all visitors.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
Front Service Clerk
Big Y Supermarket
Springfield, MA
09.2024 - 09.2025
- Resolved customer complaints swiftly, ensuring satisfaction and fostering loyalty.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
Education
Associate of Arts - Psychology
Westfield State University
Westfield, MA05-2029
High School Diploma -
Roger L Putnam Vocational Technical Academy
Springfield05-2025
Skills
- Dependable and responsible
- Verbal communication
- Friendly, positive attitude
Certification
OSHA Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Library Assistant
Westfield State University
10.2025 - Current
Front Service Clerk
Big Y Supermarket
09.2024 - 09.2025
Associate of Arts - Psychology
Westfield State University
High School Diploma -
Roger L Putnam Vocational Technical Academy