Yahya Jakani
Laayoune
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant\ Authority Assistant
Administrative Annex [Ministry of Interior]
06.2017 - 05.2025
• Proficient in MS Office Suite and other relevant software, ensuring efficient workflow.
• Highly organized and adept at managing complex administrative tasks.
• Maintained strict confidentiality and data security.
• Prepared concise and accurate administrative reports and summaries.
English Language Teacher (Internship)
El Fajer-Essatie Private School
09.2019 - 06.2020
• Developed engaging lesson plans aligned with curriculum standards.
• Delivered interactive English lessons to diverse learners.
• Provided constructive feedback to promote student improvement.
Receptionist [Part-Time]
Emilio Moretti Hotel
09.2017 - 03.2018
• Provided professional customer service and front-desk support.
• Handled payments, invoices, and financial transactions.
• Managed multi-line phone system and guest check-in/check-out.
Education
Diploma of Higher Specialised Studies - Translation, Communication, And Journalism
King Fahd School of Translation
Tangier, Morocco07-2023
Microsoft Office Certificate - Microsoft Office
Specialized Institute of Management And Computer Science
Laayoune, Morocco07-2019
Professional Training Program - Skills Emergence
Amideast
Laayoune, Morocco03-2017
Bachelor of Arts - English Studies
Ibn Zohr University
Agadir, Morocco07-2016
High School Diploma -
Hay Al Qassam High School
Laayoune, Morocco07-2013
Skills
- Multilingual Communication & Interpretation
- Client Service & Front-Desk Support
- Teaching & Educational Support
- Remote Work & Digital Tools
- Professional Communication
- Problem Solving & Adaptability
- Teamwork & Cross-Cultural Collaboration
- Leadership, Reliability & Growth Mindset
Languages
English
Advanced (C1)
French
Intermediate (B1)
Arabic
Bilingual or Proficient (C2)
Timeline
English Language Teacher (Internship)
El Fajer-Essatie Private School
09.2019 - 06.2020
Receptionist [Part-Time]
Emilio Moretti Hotel
09.2017 - 03.2018
Administrative Assistant\ Authority Assistant
Administrative Annex [Ministry of Interior]
06.2017 - 05.2025
Diploma of Higher Specialised Studies - Translation, Communication, And Journalism
King Fahd School of Translation
Microsoft Office Certificate - Microsoft Office
Specialized Institute of Management And Computer Science
Professional Training Program - Skills Emergence
Amideast
Bachelor of Arts - English Studies
Ibn Zohr University
High School Diploma -
Hay Al Qassam High School
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