Yajaira Valentin
Fitchburg
Summary
Highly organized candidate experienced in providing comprehensive administrative support as well as Personal Care. Seeking to utilize my years of personal experiences with ABA to work with children on the Autism Spectrum providing 1:1 behavioral therapy. Adept at creating and maintaining filing systems, data collection and using office software applications. Committed to providing outstanding care and ensuring the accuracy of data collected
Overview
12
12
years of professional experience
2005
2005
years of post-secondary education
Work History
PCA
Tempus
Worcester
07.2022 - 02.2024
- Assisted patient with all daily living activities
- Transfered patient on and off bed
- Assisted with gait and walker
- Transfer on and off toilet and with personal hygiene
- Transfered patient into shower, Assisted with bathing and dressing
- Managed pill planner and observed any behavioral changes to new medications per Dr's orders
- Prepared meals and occasionally Assisted with feeding
- Transported patient to medical appointments
- Communicated professionally and acted as a liason between medical staff and patients family
- Adhered to treatment plans of physical and occupational therapists
- Provided compassionate patient centered care
- Picked up groceries, household essentials, errands
- Checked vitals, monitored blood sugar levels
- Maintained clean, safe environment within the home
Coordinator,Bone Marrow Transplant
UMass Memorial Medical Center
Worcester
02.2022 - 07.2022
- Report to the Operations' Supervisor and working closely with the Co-Directors of the Bone Marrow Transplantation (BMT) unit
- Provide support and act as liaison between providers, hospital staff, management, multiple hospital-wide departments, patients, and their families
- Schedule patient appointments coordinate ancillary testing and related therapeutic services
- Verify patient insurance coverage and eligibility as well as managed care referrals
- Communicate (CPT), (ICD-9/ICD-10), medical necessity and other billing information
- Identify coverage problems and work with Oncology-Infusion Financial Coordinator on resolving patient insurance coverage issues
- Triage patient calls and messages using established protocols to address urgent and non-urgent patient care matters with physicians, triage nurse navigators and resource nurses, advanced practitioners, fellows and other medical staff
- Process urgent admissions, coordinating with admitting, Insurance Verification and Pre-registration, including completion of Bed Admit forms and other paperwork, electronic or verbal processes required for admission
- Take attendance of Case Conference and coordinate provider CME credits
- Update Agenda for Case conference with updated patient information
- Prepare business correspondence as needed for BMT providers
- Prepare practice allowance and expense reimbursement documents
- Create and/or maintain BMT provider on-call coverage schedules and BMT midlevel coverage schedules, posting on-call coverage information per UMMHC requirements
- Assist with maintaining midlevel schedule and absence information
- Maintain new patient tracking information including inpatient, outpatient and new patient referrals.
- Used computer software and systems to enter data and review and draft documents.
- Responded to telephone calls and emails from customers or clients to answer questions or resolve problems.
Administrative Assistant
UMass Memorial Medical Center
Worcester
10.2011 - 02.2022
- Provide clerical support to Director & Coordinator of Volunteers
- Scheduled interview appointments for Director and Coordinator
- Onboarded/Processed new applicants who were accepted to the program
- Coordinated the workroom with projects for other depts within the Hospital
- Data Entry/ Clerical support
- Greeted visitors for scheduled appointments
- Partook in Department projects
- Reviewed monthly invoice from department meal cards
- Obtained consent from parent/guardian for emergency treatment authorization and immunization consent for minors
- Answered phone calls; relayed important messages to the appropriate person
- Scheduled orientation for new volunteers
- Attended meetings and department huddles
- Ordered office supply and maintained appropriate inventory
- Ran EPS (Exclusion Checking) background checks on all new Volunteers
- Looked up patient mail/ packages in EPIC and delivered to the floors
- Provided support to interns with intellectual disabilies (Autism, Down Syndrome etc.
- Broke down steps to teach them to complete their tasks until independence was reached
- Discretelty observed and took data on progress to report back to dept. Director, job skill coach & parent
- Worked on community skills out in public with job coach
- Gave prompts when needed to complete tasks
- Utilized timers and visual board to reach goals
- Talked through emotions and took breaks during times of disregulation
- Encouragement and praise was given
Education
Medical Office Certificate - Business Administration
Quinsigamond Community College
Worcester, MASkills
- Strong Communication
- Adaptable
- Problem-Solving
- Empathy
- Time-Management
- Patience
- Interpersonal skills
- Self Motivated
- Organized
- Flexible
- Bilingual-Spanish
- Microsoft Office Suite
- Proficient Computer Skills
Timeline
PCA
Tempus
07.2022 - 02.2024
Coordinator,Bone Marrow Transplant
UMass Memorial Medical Center
02.2022 - 07.2022
Administrative Assistant
UMass Memorial Medical Center
10.2011 - 02.2022
Medical Office Certificate - Business Administration
Quinsigamond Community College