Yanil Quezada
North Brookfield
Summary
Reliable and hardworking professional works autonomously or in teams; thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled and comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Incredible mathematical skills with a lot of experience and a quick learner. Great at excelling and completing any job needed within its time frame.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Bartender
Mardi Gras & Anthony’s Club
South Hadley
06.2014 - 11.2019
- Mixed cocktails and served drinks promptly to customers.
- Managed bar inventory and restocked supplies regularly.
- Engaged with guests to provide excellent customer service.
- Trained new bartenders on drink preparation and service standards.
- Processed cash and credit transactions efficiently at the register.
Waitress & VIP Host
Emperors & Riviera Show Club
Worcester
06.2012 - 08.2014
- Provided attentive service to guests in a fast-paced club environment.
- Delivered food and beverages promptly to enhance customer satisfaction.
- Maintained cleanliness and organization of dining areas and service stations.
- Resolved guest complaints professionally to maintain a positive atmosphere.
Cashier Team Lead
Dunkin Donuts
Shrewsbury
07.2008 - 06.2011
- Supervised cashier team to ensure efficient customer transactions.
- Trained new cashiers on register operations and customer service standards.
- Managed daily cash drawer reconciliation and addressed discrepancies promptly.
Education
Abby Kelley Foster- Charter
Worcester , MASome College (No Degree) - Accounting
University of Massachusetts, Amherst
Amherst, MASkills
- Mixology
- Inventory management
- Cocktail presentation
- Cash handling
- Hospitality and accommodation
- Multilingual in English, Spanish & Portugués
- Memory retention
- Leadership & Team Collaboration
- Quick Learner in a fast paced environment
Timeline
Bartender
Mardi Gras & Anthony’s Club
06.2014 - 11.2019
Waitress & VIP Host
Emperors & Riviera Show Club
06.2012 - 08.2014
Cashier Team Lead
Dunkin Donuts
07.2008 - 06.2011
Abby Kelley Foster- Charter
Some College (No Degree) - Accounting
University of Massachusetts, Amherst