Yansie Fontanez
Fall River
Summary
Proven professional with a strong background in payroll and administrative coordination, notably at Jireh Enterprise, Inc. Excelled in Microsoft Excel and team collaboration, enhancing efficiency and accuracy in payroll processing. Demonstrated exceptional customer service and problem-solving skills, significantly improving employee satisfaction and operational workflows.
Capable Job Title with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Overview
2022
2022
years of professional experience
Work History
Payroll Assistant
Jireh Enterprise, Inc.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Updated employee files with new details such as changes in address or salary levels.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Reduced errors in payroll calculations through thorough review and reconciliation procedures.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
- Provided excellent customer service to employees by addressing inquiries and resolving issues related to their paychecks or leave balances.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained confidentiality of employee records and payroll information.
- Completed payroll accurately and timely to meet employee expectations.
Administrative Coordinator
Tap Into Success
02.2019 - 11.2021
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Assisted in preparation of presentation materials, contributing to successful client meetings and proposals.
- Organized and maintained digital and physical filing systems, improving document retrieval times.
Community Health Worker
GFR Partners For Healthier Community
02.2018 - 04.2021
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Increased awareness of available resources by organizing and participating in community health fairs and events.
- Led outreach activities to target specific demographics and promote health initiatives.
- Collaborated with external organizations to coordinate health and social services.
Education
Associate Of Business Administration -
Instituto De Banca Y Comercio
Puerto Rico06.2002
High School Diploma - Accounting
Isidro A Sánchez
Puerto Rico 05.1997
Skills
- Payroll processing
- Microsoft Excel proficiency
- Payroll adjustments
- Maintaining files
- Checking time cards
- Reviewing data
- Employee relations
- Investigating discrepancies
- Expense reimbursements
- Payroll deductions
- Overtime calculation
- Compiling data
- Processing mileage
- Data entry
- Team collaboration
- Records management
- Team player
- Quickbooks
- New employee onboarding
- Accounts payable
- Accounts receivable
- Filing
- Timesheet verification
- Timesheet review
- Microsoft office
- Customer service
- Attention to detail
- Paperwork processing
- E-mail and telephone communication
- Wages and deduction calculation
- Employment verification
- Dependable and adaptable
- Clerical support
- Typing and 10-key entry
- Decision-making
- Time tracking and review
Languages
Spanish
Native or Bilingual
Timeline
Administrative Coordinator
Tap Into Success
02.2019 - 11.2021
Community Health Worker
GFR Partners For Healthier Community
02.2018 - 04.2021
Payroll Assistant
Jireh Enterprise, Inc.
Associate Of Business Administration -
Instituto De Banca Y Comercio
High School Diploma - Accounting
Isidro A Sánchez
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