Yariani Ferreiras
Lawrence
Summary
Motivated and reliable professional with hands-on experience in the food service, customer support, and healthcare sectors. Known for excellent communication skills, adaptability, and a strong work ethic. Proven ability to thrive in fast-paced environments, provide top-quality service, and work effectively with diverse teams. Eager to bring a positive attitude and a commitment to continuous learning to new opportunities.
Overview
3
3
years of professional experience
Work History
Development Specialist
Waystone health & human services
Haverhill
04.2024 - 11.2024
- Provided direct instruction to clients on a variety of skills, including communication, socialization, and self-care.
- Conducted assessments and observations to evaluate the progress of each client's plan.
- Created visual supports such as picture schedules, first and then boards.
- Supported clients' transition into new environments such as school or work settings.
- Monitored data collection systems and reported results to supervisors.
- Collaborated with team members to develop positive reinforcement strategies for clients.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Transported residents within the facility as needed.
kitchen staff
Par 28
Salem
12.2022 - 03.2023
- Prepped food for chefs according to precise directions
- Maintained cleanly work environment according to health codes and regulations.
- Assisted with customer service when needed.
kitchen staff
Kelly's
Salem
08.2022 - 11.2022
- Assisted with opening of new location in Salem, NH
- Trained new hires in kitchen procedures
- Prepped food, bused tables, and maintained restaurant to comply with health codes and regulations.
- Oversaw new staff and ensured they carried job responsibilities.
Job Title
Tropical Smoothie
Methuen
01.2022 - 09.2022
- Oversaw carrying out necessary procedures for opening and closing restaurant.
- Trained new hires and oversaw them in day-to-day operations.
- Took and fulfilled customer orders.
- Rectified customer complaints and handled customer service issues.
Education
Diploma -
RISE Academy
Lawrence, MA06.2022
Skills
- Young professional with experience in customer service and food service industry
- Bilingual
- Experience training and managing junior staff
- Seeking positions in customer service with opportunity for growth
- Daily living assistance
- Safety awareness
- Data collection
Timeline
Development Specialist
Waystone health & human services
04.2024 - 11.2024
kitchen staff
Par 28
12.2022 - 03.2023
kitchen staff
Kelly's
08.2022 - 11.2022
Job Title
Tropical Smoothie
01.2022 - 09.2022
Diploma -
RISE Academy
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