Motivated and reliable professional with hands-on experience in the food service, customer support, and healthcare sectors. Known for excellent communication skills, adaptability, and a strong work ethic. Proven ability to thrive in fast-paced environments, provide top-quality service, and work effectively with diverse teams. Eager to bring a positive attitude and a commitment to continuous learning to new opportunities.
Overview
3
3
years of professional experience
Work History
Development Specialist
Waystone health & human services
Haverhill
04.2024 - 11.2024
Provided direct instruction to clients on a variety of skills, including communication, socialization, and self-care.
Conducted assessments and observations to evaluate the progress of each client's plan.
Created visual supports such as picture schedules, first and then boards.
Supported clients' transition into new environments such as school or work settings.
Monitored data collection systems and reported results to supervisors.
Collaborated with team members to develop positive reinforcement strategies for clients.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Transported residents within the facility as needed.
kitchen staff
Par 28
Salem
12.2022 - 03.2023
Prepped food for chefs according to precise directions
Maintained cleanly work environment according to health codes and regulations.
Assisted with customer service when needed.
kitchen staff
Kelly's
Salem
08.2022 - 11.2022
Assisted with opening of new location in Salem, NH
Trained new hires in kitchen procedures
Prepped food, bused tables, and maintained restaurant to comply with health codes and regulations.
Oversaw new staff and ensured they carried job responsibilities.
Job Title
Tropical Smoothie
Methuen
01.2022 - 09.2022
Oversaw carrying out necessary procedures for opening and closing restaurant.
Trained new hires and oversaw them in day-to-day operations.
Took and fulfilled customer orders.
Rectified customer complaints and handled customer service issues.
Education
Diploma -
RISE Academy
Lawrence, MA
06.2022
Skills
Young professional with experience in customer service and food service industry
Bilingual
Experience training and managing junior staff
Seeking positions in customer service with opportunity for growth