Yassine Salami
IT Support Technicien
Casablanca
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
IT Support Technicien
Brioss Technologies
1 2021 - Current
- Diagnosing and maintaining PCs
- Installation and configuration of Windows 10-11
- Installation and configuration Apps on Mac-OS
- Windows Server 2016 (Active Directory-Domain-DNS-Permission Sharing folder)
- Ubuntu Server (FTP-SFTP)
- Installation and configuration of printers (via network, scan to email, folder)
- Configuration IP PBX (3cx-Grandstream)
- Configuration of Nas Server (Qnap)
- Hardware maintenance
- User assistance
- Basic configurations of Cisco switches
- Installation and configuration of Firewalls (Pfsense-Sophos-Fortigate)
- Data backup and synchronization solutions (Cobian-Qsync-Perfect Backup)
- Microsoft 365 administration (Basic)
- Computer assembly
- VMware ESXi 6.5-7.0
Education
Diploma - Technical Support, Computer Maintenance, and Networking
01.2019 - 01.2021
Bachelor's Degree - Humanities
SCHOOL EMEP
01.2018 - 01.2019
Professional Degree - Systems, Networks and Security Engineering
01.2023 - 01.2024
Skills
Windows 10
Windows 11
Windows server
Microsoft 365
Helpdesk
Network
Certification
Introduction to Networking and Storage, Coursera (IBM), 01/01/24
Knowledgeandskills - Rating
Expert, Proficient, Intermediate
Timeline
Professional Degree - Systems, Networks and Security Engineering
01.2023 - 01.2024
Diploma - Technical Support, Computer Maintenance, and Networking
01.2019 - 01.2021
Bachelor's Degree - Humanities
SCHOOL EMEP
01.2018 - 01.2019
Introduction to Networking and Storage, Coursera (IBM), 01/01/24
CompTIA A+ 1001-1002, Alison.com, 01/01/23
Google IT Support Professional Certificate, 01/01/20
IT Support Technicien
Brioss Technologies
1 2021 - Current