Yenifer Velasquez
Somerville,MA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Work Intern
Cambridge Health Alliance
08.2024 - Current
- Collaborated with healthcare providers to ensure a holistic approach to client care.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Used safety and risk assessments, employing related policies and procedures.
- Collaborated with community agencies to offer clients additional support.
- Utilized evidence-based practices such as cognitive behavioral therapy during counseling sessions.
- Participated in multidisciplinary team meetings to discuss client progress and updates.
Server
Lucky Strike
05.2022 - Current
- Greeted guests and provided menus.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided excellent customer service to ensure satisfaction.
Lead Pharmacy Technician
CVS Pharmacy
08.2019 - 01.2025
- Maintained accurate patient records and updated prescription information as needed.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Monitored staff productivity levels and provided guidance when needed.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Established or maintained medications and other patient profiles.
Bachelors of Social Work Intern
Waltham Public Schools
08.2023 - 05.2024
- Remains available for crisis intervention social work as the need arises.
- Participates in relevant professional development training
- Performs other related duties as required
- Establishes a referral network with outside agencies for parents.
- Work collaboratively with school staff to address and meet the needs of families.
- Work with families within the assigned area to help identify resources available to assist the family with their identified needs.
Counseling Intern
Somerville Public Schools
08.2022 - 05.2023
- Fulfilling tasks assigned by a supervisor.
- Performing clerical duties.
- Job shadowing.
- Learning technical skills related to the industry.
- Performed supervised individual and group counseling.
- Served as an advocate for students through collaboration with teachers, families, and peers.
Mentor/Corp Member
Americorps Jumpstart
08.2021 - 05.2022
- Collaborated with a team of 5 to 7 members to plan and implement weekly activities for a preschool classroom.
- Implement the Jumpstart curriculum in preschool classrooms in Jamaica Plain, and serve as an aid to teachers.
- Worked directly with a local Jumpstart staff member on training, session planning, and service opportunities.
- Received training and professional development on early childhood practices.
Paraprofessional
Somerville Public Schools
06.2021 - 08.2021
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Provided technical assistance to teachers when using new software or technology tools.
- Supported students throughout academic instruction and assignments.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Provided guidance to students in the classroom setting.
- Assisted teachers with planning and preparing lessons for students.
Education
Master of Social Work -
Simmons University
Boston, MA05-2025
Bachelor of Arts - Social Work
Simmons University
Boston, MA05-2024
Languages
Spanish: Native/Bilingual
Certification
- CPhT Certified
- First aid/ CPR Certified
- TF-CBT
- CALM training
Timeline
Social Work Intern
Cambridge Health Alliance
08.2024 - Current
Bachelors of Social Work Intern
Waltham Public Schools
08.2023 - 05.2024
Counseling Intern
Somerville Public Schools
08.2022 - 05.2023
Server
Lucky Strike
05.2022 - Current
Mentor/Corp Member
Americorps Jumpstart
08.2021 - 05.2022
Paraprofessional
Somerville Public Schools
06.2021 - 08.2021
Lead Pharmacy Technician
CVS Pharmacy
08.2019 - 01.2025
Master of Social Work -
Simmons University
Bachelor of Arts - Social Work
Simmons University
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