YERAINY GIL

• Developed and maintained detailed client records.
• Managed client inquiries and provided timely responses.
• Developed customer relationships and ensured satisfaction with services.
• Responded promptly to customer inquiries and complaints in a professional manner.
• Responded promptly to customer service calls and inquiries from diverse groups of individuals.
• Processed payments from customers by cash, check or credit cards accurately according to company guidelines.

• Operated machinery to assemble components according to specifications.
• Inspected products for quality and adherence to safety standards.
• Maintained cleanliness and organization of work area to promote safety.
• Participated in team meetings to discuss process improvements and operational challenges.
• Followed safety protocols while operating equipment or handling hazardous materials.
• Identified problems with production lines and took corrective action as needed.
• Monitored inventory levels and restocked materials as needed.
• Performed daily maintenance and cleaning on machinery.
• Managed multiple tasks simultaneously in a fast-paced environment.

Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.

• Maintained inventory levels by restocking shelves and organizing products.
• Provided excellent customer service by answering questions and addressing concerns.
• Utilized pharmacy software to manage prescription orders and patient information.
• Ensured cleanliness of work areas to meet health and safety standards.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Assisted in training new employees on pharmacy procedures.
• Collaborated with team members to support daily pharmacy operations effectively.
• Processed customer transactions at the pharmacy counter efficiently.

• Supervised team members to ensure efficient operations during shifts.
• Trained new employees on store policies and customer service standards.
• Managed inventory levels and restocked shelves as needed.
• Resolved customer complaints promptly to enhance satisfaction levels.
• Managed daily shift operations, including scheduling and assigning team members to specific tasks.
• Assisted in the development of short-term goals for each shift.
• Organized workflow by studying production schedules and estimating worker hour requirements.
• Positioned skilled staff in key areas throughout shift to optimize department productivity.
• Recommended opportunities for growth and advancement to motivate employees.