YESENIA CASTRO
Revere
Summary
Dynamic leader with a proven track record at SERVUS CLEANING COMP, enhancing operational efficiency and customer satisfaction. Expert in workplace cleanliness and material handling, with a knack for problem-solving and fostering teamwork. Achieved significant cost savings and improved process workflows, demonstrating a positive attitude and multitasking abilities.
Warehouse operations professional ready to lead and inspire teams for optimal performance. Skilled in inventory management and order fulfillment with focus on efficiency and accuracy. Known for fostering team collaboration and adapting to dynamic work environments, leveraging problem-solving and communication skills to drive results.
Overview
9
9
years of professional experience
Work History
Material Handler Team Lead
Sodexo USA
09.2022 - Current
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
Janitorial Lead
PRICHARD INDUSTRIES
11.2019 - 09.2022
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
Manager of Operations
SERVUS CLEANING COMP
10.2015 - 09.2019
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Streamlined operational processes by implementing efficient workflow management strategies.
Education
Marketing
UNIVERSIDAD CATOLICA SANTO DOMINGO
DOMINICAN REPIBLICHigh School Diploma -
COLEGIO QUISQUEYA
DOMINICA REPUBLIC06-1995
Skills
- Warehouse safety
- Workplace cleanliness
- Order picking
- Shipping and receiving
- Material handling equipment
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
Timeline
Material Handler Team Lead
Sodexo USA
09.2022 - Current
Janitorial Lead
PRICHARD INDUSTRIES
11.2019 - 09.2022
Manager of Operations
SERVUS CLEANING COMP
10.2015 - 09.2019
Marketing
UNIVERSIDAD CATOLICA SANTO DOMINGO
High School Diploma -
COLEGIO QUISQUEYA
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