Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Yessayana Hartfield

Boston

Summary

Personal Care Assistant with extensive experience in Human Services and customer support. Skilled in assisting clients with daily activities while ensuring overall well-being. Proven track record in providing compassionate care and effective supervision. Strong communication abilities enhance client satisfaction and engagement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Mass Health
Watertown
12.2023 - 01.2025
  • Maintained a clean and safe environment for clients in their homes.
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Provided companionship and emotional support to enhance client well-being.
  • Communicated effectively with healthcare professionals regarding client needs.

Home Maker

Bayada Home Health Care
Auburndale
12.2023 - 01.2025
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Warehouse Worker

Amazon
Milford
03.2023 - 10.2024
  • Organized inventory to maintain efficient warehouse operations.
  • Staged and sorted multiple types of products for loading.
  • Operated scanners, computers, and other equipment to track orders.
  • Used pallet jacks to move items to and from warehouse locations.

Delivery Driver

Door Dash
Boston
09.2018 - 01.2021
  • Delivered food orders to customers promptly and efficiently.
  • Navigated routes using GPS for timely deliveries.
  • Communicated with customers regarding order status and delivery details.
  • Ensured food quality and safety during transportation.

Cashier

Wegmans Supermarket
Chestnut Hill
06.2016 - 09.2019
  • Processed customer transactions using point-of-sale systems efficiently.
  • Maintained accurate cash drawer and balanced at shift end.
  • Assisted customers with product inquiries and provided recommendations.
  • Collaborated with team members to ensure smooth store operations.

Education

Associate of Applied Science - Business Administration And Computer Science

Gibbs College
Boston, MA
03-1998

Skills

  • Oral communication
  • Companionship support
  • Basic literacy and numeracy
  • Computer proficiency
  • Task prioritization
  • GPS navigation

Certification

  • Home Makers Certificate
  • Class D License

Affiliations

  • Creative Artist

Timeline

Personal Care Assistant

Mass Health
12.2023 - 01.2025

Home Maker

Bayada Home Health Care
12.2023 - 01.2025

Warehouse Worker

Amazon
03.2023 - 10.2024

Delivery Driver

Door Dash
09.2018 - 01.2021

Cashier

Wegmans Supermarket
06.2016 - 09.2019

Associate of Applied Science - Business Administration And Computer Science

Gibbs College

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Yessayana Hartfield