Yessica Betances
West Springfield
Summary
Mental health professional with extensive experience at Gándara Mental Health Center, specializing in crisis intervention and treatment planning. Demonstrated success in developing tailored strategies and facilitating interdisciplinary collaboration to enhance client outcomes. Expertise in talent acquisition and employee onboarding, fostering a supportive environment for clients and staff.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Outpatient Clinician
Gándara Mental Health Center
Springfield
09.2021 - Current
- Outpatient Clinic
- Conducted comprehensive mental health assessments for diverse client populations.
- Developed individualized treatment plans addressing clients' unique needs and goals.
- Facilitated therapeutic group sessions promoting coping strategies and emotional support.
- Provided crisis intervention services to clients in acute distress or emergency situations.
- Collaborated with multidisciplinary teams to coordinate client care and interventions.
Therapist of the Psychopedagogical Support Service
Office of the First Lady
06.2013 - 07.2021
- Comprehensive Care Center for children with Disabilities
- Developed and implemented treatment strategies tailored to client needs.
- Provided therapeutic support to individuals facing mental health challenges.
- Educated clients and families on coping strategies and mental health resources.
Academic Coordinator & Human Resources Generalist
Little Dreamers School
<ul>
<li>Managed recruitment processes for diverse positions across multiple departments.</li>
<li>Developed and implemented employee onboarding programs and training sessions.</li>
<li>Facilitated performance review processes and provided feedback support to managers.</li>
<li>Maintained accurate records of personnel data in the HRIS system.</li>
<li>Maintained HRIS for accurate employee records and data management.</li>
</ul>
08.2011 - 07.2021
- Managed recruitment processes for diverse positions across multiple departments.
- Developed and implemented employee onboarding programs and training sessions.
- Facilitated performance review processes and provided feedback support to managers.
- Maintained accurate records of personnel data in the HRIS system.
- Maintained HRIS for accurate employee records and data management.
Education
Talent Acquisition Certification - Talent Acquisition
HRCI
Coursera04-2026
Latino Addiction Counselor Education Program -
Ad Care Education
06-2023
Master - Neuropsychology of Education
Organizational Industrial School
Madrid, Spain01-2016
Master of Education - Special Education Interventionist
Iberoamerican University of Punta Cana
Punta Cana, Dominican Republic01-2011
Licensure in Clinical Psychology - Santo Domingo, Dominican Republic
Iberoamerican University of Santo Domingo
Santo Domingo, Dominican Republic01-2008
Skills
- Client assessment
- Crisis management
- Client engagement
- Therapeutic intervention
- Crisis management
- Outcome measurement
- Coping strategies
- Team coordination
Professional References
- Maria Lopez Allende 305-525-8269
Certification
- Talent Acquisition, HRCI April 2026
- Massachusetts Problem Gambling Specialist (MA PGS), PG-2308, 07/17/27
- Training and certification in Sexual and Domestic Violence in compliance with chapter 260, 01/23
- Trauma & Telehealth Dual Certification Course, PESI, 02/22
- Certified Assessor (CA), Massachusetts CANS certification, 09/18/21
- Introduction to Motivational Interviewing, Massachusetts, Behavior Health Training, 11/21
- Certified Feeding Therapist with the SOS Approach to Feeding, San Juan, Puerto Rico, 11/19
- Certified Picture Exchange Communication System (PECS) Specialist, Level 1
Languages
- Spanish
- English
Continuing Education
- Addressing Non-Suicidal Self-Injury for Youth and Young Adults in Recovery, 04/19/23
- Diversity Awareness in Play Therapy: Working with Immigrant and Refugee Clients, Play Therapy Summit 2023
- Parents as Partners in Trauma Play: Growing Safe Bosses, Nurturers, and Story keepers, Play Therapy Summit 2023
- Polyvagal and Play Therapy: Inside Out Approaches for Sensory & Somatic Regulation, Play Therapy Summit 2023
- The Role of Interceptive Awareness in Play Therapy for Self-Regulation, Play Therapy Summit 2023
- Assessing Risk of Suicide and Self-Harm in Children and Adolescents, Smith College School for Social Work, 03/23
- Abuse, Neglect, and Exploitation of Older Adults, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/22
- Problem Gambling and Veterans training Program, 01/23
- Project Build Up Learning Academy: Impacts of Trauma on Problem Gambling Development and Recovery, 12/22
- Training in Women and Video Gaming Addiction, Exploring issues in Play and Treatment, 11/22
- National Conference on Gambling Addiction & Responsible Gambling, Boston, 2022
- Cultural Competence, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/22
- Developmental Concerns, Childhood to Adolescence, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/22
- Essentials of HIPAA, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/22
- Ethics for Counselors, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/22
- Evidence-Based Practices in Family Psychoeducation, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/22
- Harm Reduction in Substance Use, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 03/22
- Human Service Worker Safety, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 03/22
- Mandated Reporting & Compliance, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 03/22
- Medication-Assisted Treatment for Opioid Use Disorder, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 03/22
- Recognizing and Responding to a Person in Crisis, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 03/22
- Sexual Harassment for Employees, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/21
- Substance Use: Risk of HIV, Hepatitis, and Other Infectious Diseases, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/21
- Understanding Blood borne Pathogens, Relias online training, Gándara Center Outpatient Clinic, Springfield, MA, 09/21
- Mandated Reporting training, 09/21, Gándara Center
- Diplomat in Academic Coordinator, 07/20
Licensure And Education
- Licensure in Clinical Psychology, Iberoamerican University of Santo Domingo, Dominican Republic, 2008
- Latino Addiction Counselor Education Program, Ad Care Education, 09/22, 06/23
- Master in Neuropsychology of Education, Organizational Industrial School, Madrid, Spain, 2016
- Master of Education as a Special Education Interventionist, Iberoamerican University of Punta Cana, Dominican Republic, 2011
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Outpatient Clinician
Gándara Mental Health Center
09.2021 - Current
Therapist of the Psychopedagogical Support Service
Office of the First Lady
06.2013 - 07.2021
Academic Coordinator & Human Resources Generalist
Little Dreamers School
08.2011 - 07.2021
Talent Acquisition Certification - Talent Acquisition
HRCI
Latino Addiction Counselor Education Program -
Ad Care Education
Master - Neuropsychology of Education
Organizational Industrial School
Master of Education - Special Education Interventionist
Iberoamerican University of Punta Cana
Licensure in Clinical Psychology - Santo Domingo, Dominican Republic
Iberoamerican University of Santo Domingo