Summary
Work History
Education
Skills
Professional Skills
Languages
Work History
Timeline
Generic

Yisel Jiminian

Lawrence

Summary

Experienced professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction. Well-versed in industry regulations and asset protection strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

  • Professional and courteous customer service with high levels of integrity and accuracy
  • Worked effectively in fast-paced environments
  • Proven ability to learn quickly and adapt to new situations
  • Well-versed in industry regulations and asset protection strategies
  • Proven ability to develop and implement creative solutions to complex problems
  • Ensured timely processing of returns through efficient workload management and attention to detail.
  • Excellent communication skills, both verbal and written
  • Communicated with taxpayers in writing.
  • Demonstrated creativity and resourcefulness through development of innovative solutions.
  • Reduced errors in tax assessments by meticulously reviewing calculations and documentation.
  • Collaborated with team members to enhance overall efficiency and effectiveness within the department.
  • Managed high-volume caseloads, maintaining organization and prioritization to meet tight deadlines.

Education

High School Diploma -

Lawrence High School
Lawrence, MA
06.2003

Skills

  • Complex Problem-Solving
  • Cash Counting
  • Rapid 10-Key Data Entry
  • Customer Relationship Management
  • Multitasking Abilities
  • Time Management
  • Critical Thinking
  • Relationships building and management
  • Compliance, banking laws and regulations
  • Excellent Communication
  • Analytical and Critical Thinking

Professional Skills

Fraud Prevention

  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse
  • Checked amount details and fraud markers for transaction papers such as checks and money orders
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets

Customer Assistance

  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations
  • Processed customer transactions, including loan payments, and safe deposit boxes
  • Explained bank services, financial products and applicable fees to customers

Money Handling

  • Counted as much as $100,000 in daily funds with manual and machine- assisted methods
  • Identified and eliminated errors when balancing atm transactions, teller cash dispenser and teller cash drawers
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.

Languages

Spanish
Full Professional

Work History

Tax Examiner, 7/2023- Current

Internal Revenue Services


Head Teller, 4/2021-7/2023

Salem Co-Operative Bank Methuen, Ma.


Assistant Head Teller, 8/2015-4/2021

Salem Co-Operative Bank Methuen, Ma


Teller, 08/2012-08/2015

Santander Bank, Methuen, Ma.



Timeline

High School Diploma -

Lawrence High School

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