Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Yollande MALI

Yollande MALI

HR Specialist
Kinshasa

Summary

Forward-thinking Operations Specialist bringing over 9 years of expertise in [Area of expertise] for Human Ressources in various sectors. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in TAS and SAP sofftwares.

Overview

11
11
years of professional experience
3
3
Certifications
5
5
Languages

Work History

Training and Employment Expert

Enabel (Belgian Development Agency)
06.2021 - Current
  • Talent Acquisition and Recruitment:Led the talent acquisition process, including developing recruitment guides, job profiling, and post-employment follow-up.
    Managed the selection and placement processes, ensuring alignment with the needs of local economic actors.
    Conducted pre-employment screenings and planned onboarding sessions for new hires.
  • Training and Development:Designed and implemented short-term training programs aimed at enhancing employability and leading to sustainable jobs or self-employment.
    Developed and managed practical training modules aligned with the skills required by local industries, including soft skills training to meet specific job demands.
    Coordinated with training providers to ensure effective delivery of training programs.
  • Partnership Development:Structured and monitored operational partnerships with training providers and local businesses to create a cohesive training-employment ecosystem.
    Developed win-win propositions that increased job and position vacancies through collaboration with local economic actors.
  • HR Administration and Employee Relations:Managed HR administration processes including payroll, staff records, and legal compliance.
    Planned and reported on staff leaves, workers' compensation, and employee benefits.
    Oversaw the implementation of disciplinary policies and performance evaluation processes.
  • Strategic HR Initiatives:Contributed to the strategic development of training and employment initiatives, ensuring they meet the needs of job seekers and employers.
    Led sectoral prospecting to identify job vacancies and match them with suitable candidates.
    Supported the operationalization of mechanisms aimed at strengthening employability and facilitating access to formal and informal employment opportunities.

Key Achievements:

  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Developed comprehensive training programs that significantly improved the employability of participants, leading to higher job placement rates.

Human Resources Manager

SECURICO Sarl
09.2020 - 01.2021
  • Managed recruitment, onboarding, and employee development processes.
  • Streamlined payroll management and staff compensation, ensuring accuracy and timeliness.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.


Human Resources Manager & Business Partner

GROUPE JAMBO
11.2018 - 03.2020


  • Developed recruitment plans, conducted staff training, and managed onboarding processes.
  • Translated and developed key documents such as training manuals and codes of conduct.
  • Managed payroll, customer care services, and staff performance evaluations.
  • Ensured compliance with labor laws and internal HR policies.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.

Senior Human Resources Business Partner

International Training & Motivation (ITM Sarl)
04.2013 - 02.2018
  • Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
  • Directed hiring and onboarding programs for new employees.
  • Educated employees on company policy and kept employee handbook current.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Cultivated strong relationships with business leaders, serving as a trusted advisor on all HR-related matters and contributing to strategic decision-making processes.
  • Facilitated performance management processes, working closely with managers to set achievable goals and provide constructive feedback to employees.
  • Enhanced employee retention by implementing comprehensive onboarding programs and ongoing professional development opportunities.
  • Optimized workforce planning initiatives, aligning staffing needs with business objectives and promoting internal career growth.
  • Collaborated with senior leadership to establish competitive compensation packages, driving employee retention and job satisfaction rates.
  • Managed complex employee relations issues with tact and diplomacy, balancing the needs of both individuals and the organization while mitigating potential risks.
  • Evaluated benefits offerings regularly, negotiating favorable contract terms with vendors to ensure cost-effective yet comprehensive coverage for employees.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Education

MBA - Human Ressources

Victoria University
Kampala, Uganda
04.2001 -

Master of Science - IT System Design

INSTITUT SUPERIEUR DE COMMERCE
Lubumbashi, DR Congo
04.2001 -

Skills

HR Management: Recruitment, Training, Employee Relations, Performance Management, Payroll

Certification

BeSafe Training , UNDSS

Timeline

Information Security Awareness ,

10-2021

BeSafe Training , UNDSS

09-2021

Training and Employment Expert

Enabel (Belgian Development Agency)
06.2021 - Current

Human Resources Manager

SECURICO Sarl
09.2020 - 01.2021

Human Resources Manager & Business Partner

GROUPE JAMBO
11.2018 - 03.2020

Certified Facilitator, Assessor, and Moderator on Outcome-Based Training, Enjo Consultants

07-2015

Senior Human Resources Business Partner

International Training & Motivation (ITM Sarl)
04.2013 - 02.2018

MBA - Human Ressources

Victoria University
04.2001 -

Master of Science - IT System Design

INSTITUT SUPERIEUR DE COMMERCE
04.2001 -
Yollande MALIHR Specialist