Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yosselin Mejia

Everett

Summary

Dynamic Shift Leader experienced in high-volume fast-food operations. Adept at training staff and ensuring compliance with food safety and customer service standards. Committed to driving team performance and delivering exceptional customer experiences.

Overview

3
3
years of professional experience

Work History

Shift Leader

Sweetgreen
Somerville, MA
12.2022 - Current
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Led daily, high-volume fast-food operation, ensuring 100% compliance with food safety, cash handling, and customer service standards while training new staff.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement through a sweettalk everyday with the team.
  • Customer service focus resolved customers complaints, promptly and professionally while maintaining high food quality standards to drive positive guest experiences.

Education

Everett High School
Everett, MA
06-2019

Skills

  • Positive attitude
  • Multitasking Abilities
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Computer skill
  • Fast learner
  • Integrity

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Sweetgreen
12.2022 - Current

Everett High School
Yosselin Mejia