Youness BENHAOUSSEA

• KYC review process of SGCIB clients.
• KYC process of onboarded SGCIB clients.
• Created user stories, use cases, process flows, wireframes, mock-ups, prototypes. to communicate requirements clearly with development teams.
• Participated in agile scrum meetings and sprint reviews throughout the life cycle of a project in order to track progress against goals set at beginning of each release cycle.
• Analyzed customer feedbacks received through surveys and other channels in order to identify potential areas of improvement within organization's products and services portfolio.
• Trained staff and users to work with computer systems and programs.
• Conducted interviews with stakeholders to understand their requirements and expectations from the project.
• User acceptance testing and follow-up.
• Production support and follow-up.

API Product Owner on Document Management topics:

• Documents security (antivirus scan, santization using OPSWAT API services)
• Documents certification using TESSI API services
• Documents archiving using AWS
• Electronical Signature using NAMIRIAL tool and APIs
• Document generation

IT Business Analyst consultant and team coordinator

• Defining and gathering business requirements
• Teams follow-up (India, spain, Germany, France)
• Defining and gathering business requirements
• Backlog grooming and management
• Sprint prioritization and preparation
• Acceptance criteria writing (functional specifications).
• Development follow-up
• Tests cases preparation
• Testing (functional, UAT, non-regression)
• Support & production follow-up
• Agile-Scrum Methodology

• Consultant, Business Analyst, and Integrator of DATAHUB SmartCo Data Management Tool.
• DataHub consultant at ScorIP and Mfex.
• Defining and gathering business requirements
• DataHub integration and development.
• Created, analyzed, and validated detailed functional specifications.
• Worked closely with clients to ensure their satisfaction with the delivered product or service.
• Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
• Reviewed software requirements and developed test plans, strategies, and scenarios to ensure all requirements are met.

Proxy Product Owner and IT Business Analyst of optimized and secure referential data distribution within GBIS and the Société Générale group, using REST API for:

• Clients' onboarding.
• KYC campaign review
• Clients offboarding
• Regulatory and reporting tools.

Tasks:

• Created, analyzed, and validated detailed functional specifications.
• Worked closely with clients to ensure their satisfaction with the delivered product or service.
• Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
• Reviewed software requirements and developed test plans, strategies, and scenarios to ensure all requirements are met.
• Development follow-up
• Support & production follow-up
• Agile-Scrum Methodology owner

Proxy Product Owner and IT Business Analyst on the GDPR project.

Proxy Product Owner and IT Business Analyst on the new Legal On-boarding application of SGCIB

• Created, analyzed, and validated detailed functional specifications in collaboration with compliance team
• Reviewed software requirements and developed test plans, strategies, and scenarios to ensure all requirements are met.
• Development follow-up
• Support & production follow-up
• Agile-Scrum Methodology owner

Business Analyst and Proxy PO on the project « Service now migration »

• Defining and gathering business requirements
• Backlog grooming and management
• Change management
• Sprint prioritization
• Acceptance Criteria ( functional specifications)
• Development follow-up
• Tests cases preparation
• Testing (functional, UAT, non-regression)
• Support & production follow-up
• Planning and monitoring
• Agile-Scrum Methodology
• Creation and implementation of a new monitoring tool based on big data tools: Logstash, Elastic Search, Kibana