Volunteering
Yousra MORTADA
Educational Consultant
Casablanca
Summary
Dedicated and results-oriented Educational Consultant with extensive experience in assisting students to achieve their dream of studying abroad, particularly in the UK, Ireland, and other European countries. Proficient in managing the entire journey, from personalized counseling and academic program selection to complete dossier preparation, visa processing, and pre-departure arrangements. Skilled in coordinating accommodations, addressing parents’ concerns, and providing tailored support to ensure confidence and satisfaction. Experienced in collaborating with university representatives, advertising their materials, and promoting academic opportunities. Committed to guiding students every step of the way, right until they board their flight, ensuring a seamless and successful transition to their new academic journey abroad.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Educational Consultant
Study International (SI-UK Morocco)
03.2024 - Current
- Advised students on selecting the best academic programs and universities based on their goals and aspirations.
- Managed the complete university admission process, including application preparation, personal statements, document submission, and visa application guidance.
- Assessed and evaluated students’ documents, including transcripts, recommendation letters, and application forms, to ensure compliance with university requirements.
- Proofread and refined personal statements, motivation letters, and other application materials to enhance quality and impact.
- Provided expert assistance with the student visa process, ensuring accurate documentation and timely submissions.
- Assisted students with accommodation applications, ensuring they secure suitable housing abroad.
- Organized and coordinated events, such as education fairs and one-on-one meetings with university representatives, to support students in their decision-making process.
- Delivered pre-departure orientation by offering guidance on travel arrangements, cultural adaptation, and academic expectations; provided post-arrival assistance with settling into accommodations, navigating campus resources, and adapting to local culture.
- Maintained and updated all relevant lead and student data in the CRM system, ensuring accurate tracking of follow-ups, application progress, and communication history.
- Fostered student engagement through personalized career development strategies, including finding internships and job opportunities during their studies.
Regulatory Affairs and Pharmacovigilance Associate
Laboratoires Pharmaceutiques Afric-Phar
Casablanca, Casablanca
12.2022 - 12.2023
- Evaluated the pharmacovigilance system and implemented the PSMF plan.
- Translated Standard Operating Procedures (SOPs) into English.
- Prepared the administrative section of marketing authorization (MA) dossiers for imported products.
- Evaluated the CTD section of imported products subject to local MA applications.
- Submitted and followed up on MA applications for imported products.
- Drafted and assessed SmPCs and legal texts for packaging articles.
- Evaluated documentation of products subject to Temporary Use Authorization (ATU).
- Prepared, submitted, and followed up on ATU requests (tenders/purchase orders/patients, etc.).
- Prepared, submitted, and followed up on CLV, CPP, and AIEAC requests.
- Translated regulatory documents.
- Coordinated cross-functional and external activities.
- Prepared dossiers and products for EPC (physicochemical testing).
- Evaluated promotional materials.
- Contributed to the training of interns.
- Managed and archived documentation.
- Prepared reimbursement application dossiers (ANAM).
Student Recruitment Manager
Study Care Morocco
06.2022 - 11.2022
- Guided students and parents through the admission process, providing insights on destinations, courses, entrance exams, visa processes, and overall education costs.
- Coordinated with universities to ensure student admissions.
- Assisted students in preparing for English proficiency tests.
Regulatory Affairs Intern - Master's Thesis
Laboratoire Pharmaceutique Zenith Pharma
05.2021 - 01.2022
- Final Project: Compliance of ZenithPharma’s Pharmacovigilance Quality System with Arab GVP standards.
- Studied Moroccan pharmaceutical regulations and pharmacovigilance requirements.
- Aligned the quality system with Arab GVP requirements.
- Conducted an assessment of the pharmacovigilance system against regulatory standards.
- Drafted and translated internal procedures (SOPs).
- Contributed to the development and implementation of the Pharmacovigilance System Master File (PSMF).
- Participated in audit follow-ups, including corrective and preventive action plans.
Development of Thermoablation Using Nanoparticles
Independent Research
07.2020 - 10.2020
- Conducted an in-depth bibliographic study on thermoablation techniques using nanoparticles.
- Analyzed pre-clinical research and innovative treatment approaches.
- Analyzed different nanoparticle types for targeted cancer treatment.
- Evaluated nanoparticle properties affecting in vivo performance.
- Compiled findings into a structured research report.
- Investigated different types of nanoparticles used in biomedical applications, such as organic nanoparticles (liposomes, dendrimers, carbon nanotubes) and inorganic nanoparticles (quantum dots, gold nanoparticles, magnetic nanoparticles).
- Evaluated the physicochemical properties of nanoparticles, including size, shape, surface charge, cytotoxicity, and their influence on in vivo performance.
- Reviewed pre-clinical research examples to understand the practical applications and limitations of nanoparticle-assisted thermoablation.
- Assessed regulatory considerations and future research directions in the field.
Quality Control Intern
Laboratoire Pharmaceutique Synthemedic
09.2019 - 11.2019
- Conducted quality control on finished products and raw materials.
- Applied various physicochemical analysis methods for quality control.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Master of Science - Manufacturing And Development of Health Products
Ecole Supérieure D’Ingénierie De La Santé (ESISMP)
Casablanca, Morocco 09.2019 - 10.2021
Bachelor of Science - Healthcare Engineering
Ecole Supérieure D’Ingénierie De La Santé (ESISMP)
Casablanca, Morocco 09.2016 - 07.2019
Baccalaureate in Physical Chemistry -
Lycée Ennour 1
Casablanca, Morocco 09.2014 - 06.2015
Skills
- Analytical Thinking: Analyzing data, processes, or problems and identify solutions
- Research, Data Analysis & Reporting: Gathering, interpreting, and presenting complex information effectively
- Leadership: Inspiring and guiding teams toward shared objectives
- Collaboration & Teamwork: Working well in team environments and contributing to group success
- Innovation & Creativity: Generating new ideas and implementing creative solutions
- Autonomous: Able to manage tasks and projects independently, demonstrating self-motivation and initiative
- Attention to Detail: Ensuring accuracy and quality in all tasks and outputs
- Time Management & Organization: Capable of handling multiple tasks, prioritizing, and managing multiple projects effectively
- Continuous Learning & Growth: Committed to expanding knowledge and improving skills for long-term development
- Reliability: Consistently meeting expectations and deadlines
- Emotional Intelligence & Empathy: Strong ability to understand and manage emotions, ensuring effective communication and conflict resolution
- Integrity: Demonstrating honesty, ethics, and fairness in all professional situations
- Active Listening: Fully understanding and responding thoughtfully to others
Certification
Agent and Counsellor Training Certification & Acceptance of the National Code of Ethical Practice for UK Education Agents Issued by: UK Agent and Counsellor Training Program, endorsed by the British Council
Interests
Continuous Learning
Cultural Exploration
Networking
Software
Microsoft Office Suite (Word, Excel, PowerPoint)
CRM Software
Statgraphics
Microsoft Project
Hobbies
- Spending meaningful time with pets and loved ones: Cultivating strong relationships and nurturing connections.
- Gaming: Engaged in strategic and creative gaming for relaxation and challenge.
- Reading & Writing: Passionate about books and writing for personal expression.
- Mindfulness & Meditation: Practicing mindfulness to maintain focus and well-being.
Timeline
Educational Consultant
Study International (SI-UK Morocco)
03.2024 - Current
Agent and Counsellor Training Certification & Acceptance of the National Code of Ethical Practice for UK Education Agents Issued by: UK Agent and Counsellor Training Program, endorsed by the British Council
02-2024
Regulatory Affairs and Pharmacovigilance Associate
Laboratoires Pharmaceutiques Afric-Phar
12.2022 - 12.2023
Student Recruitment Manager
Study Care Morocco
06.2022 - 11.2022
Regulatory Affairs Intern - Master's Thesis
Laboratoire Pharmaceutique Zenith Pharma
05.2021 - 01.2022
Development of Thermoablation Using Nanoparticles
Independent Research
07.2020 - 10.2020
Quality Control Intern
Laboratoire Pharmaceutique Synthemedic
09.2019 - 11.2019
Master of Science - Manufacturing And Development of Health Products
Ecole Supérieure D’Ingénierie De La Santé (ESISMP)
09.2019 - 10.2021
Bachelor of Science - Healthcare Engineering
Ecole Supérieure D’Ingénierie De La Santé (ESISMP)
09.2016 - 07.2019
Baccalaureate in Physical Chemistry -
Lycée Ennour 1
09.2014 - 06.2015
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