Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yovanni Ortiz-Marquez

Boston

Summary

Results-driven Maintenance Technician with expertise in preventive maintenance and mechanical troubleshooting, honed at St Johns Prep High School. Demonstrated strong problem-solving skills while minimizing operational disruptions. Proficient in equipment repair and safety compliance, contributing to a culture of teamwork and efficiency in fast-paced environments.

Experienced with mechanical and electrical system maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to troubleshoot and resolve issues efficiently. Knowledge of preventive maintenance practices that minimize downtime and extend equipment lifespan.

Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.

Overview

9
9
years of professional experience

Work History

Maintenance Technician

St Johns Prep High School
02.2024 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Collaborated with team members to complete larger repair projects efficiently.

Utility Parts

Feeney Brother Utility Services
03.2023 - 08.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Parts Advisor

Land Rover of Boston
04.2021 - 03.2023
  • Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
  • Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
  • Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
  • Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
  • Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.
  • Managed returns and warranties efficiently, minimizing financial loss for the company while maintaining positive customer relationships.

Steward

Encore Boston Harbor
05.2019 - 03.2021
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Maintained accurate inventory management for food supplies and tableware, avoiding shortages or overstocking issues.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.

Laborer

Trillium Construction
08.2016 - 02.2019
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.

Laborer

MC Labour Services
12.2016 - 01.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.

Education

High School Diploma -

Snowden International High School
Boston, MA
06-2015

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Safety awareness
  • Hand and power tools
  • Electrical troubleshooting
  • Parts replacement
  • Mechanical repair
  • Equipment installation
  • Equipment Repair
  • Tool management
  • Hand tools expertise
  • OSHA
  • Industrial equipment
  • HVAC systems
  • Facility management

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Maintenance Technician

St Johns Prep High School
02.2024 - Current

Utility Parts

Feeney Brother Utility Services
03.2023 - 08.2024

Parts Advisor

Land Rover of Boston
04.2021 - 03.2023

Steward

Encore Boston Harbor
05.2019 - 03.2021

Laborer

MC Labour Services
12.2016 - 01.2019

Laborer

Trillium Construction
08.2016 - 02.2019

High School Diploma -

Snowden International High School

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Yovanni Ortiz-Marquez