Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Yuleisi De La Rosa

Lynn

Summary

Dynamic professional with a proven track record at Related Management Company, LP, excelling in property management and tenant relations. Adept at streamlining processes and enhancing operational efficiency, I leverage strong organizational skills, and meticulous attention to detail, to deliver exceptional results in lease administration and customer service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Community Mgr

Related Management Company LP
Salem
01.2024 - Current
  • Streamlined tenant screening and leasing processes to boost property management efficiency.
  • Maintained accurate tenant records and lease agreements for effective oversight.
  • Resolved tenant disputes by delivering timely support and practical solutions.
  • Collected monthly rent payments, recorded transactions, and submitted bank deposits promptly.
  • Processed applications from prospective tenants while verifying eligibility for programs.
  • Managed resident communications and inquiries to ensure swift responses.
  • Conducted monthly resident re-certification appointments to keep records updated.
  • Reviewed contracts, leases, and permits to guarantee compliance before submission.

Administrative Assistant

Winn Companies
Chelsea
07.2021 - 01.2024
  • Coordinated office activities and maintained schedules for management team.
  • Managed internal and external communications, ensuring timely correspondence.
  • Organized accurate filing systems for physical and electronic documents, upholding confidentiality.
  • Handled inquiries promptly, directing them to appropriate personnel.
  • Collaborated with team members to enhance workflow and office efficiency.
  • Composed letters, memos, and reports as required by management staff.
  • Maintained office supplies inventory by monitoring stock levels regularly.
  • Greeted visitors professionally, addressing inquiries and providing direction.

Cashier

Demoulas Market Basket
Revere
09.2019 - 06.2021
  • Managed cash register operations, ensuring accurate drawer balancing daily.
  • Assisted customers with product inquiries and delivered exceptional service.
  • Trained new cashiers on register systems and best customer service practices.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Operated cash register efficiently, processing payments by various methods.
  • Collected payments and provided correct change to customers.
  • Greeted customers, addressing questions regarding products and services.
  • Performed additional duties as assigned by management.

Accounting Assistant

Body Shop Athletic Club
Santo Domingo
05.2015 - 02.2017
  • Prepared monthly financial statements and reports for accuracy and compliance.
  • Collaborated with team members to efficiently resolve billing discrepancies.
  • Monitored cash flow, assisting with regular bank reconciliations.
  • Verified employee hours and deductions to support payroll processing.
  • Organized and filed financial documents for efficient access and retrieval.
  • Managed accounts receivable activities including invoicing, collections, and deposits.
  • Coordinated with auditors during year-end audits to supply required documentation.
  • Supported upper management on special finance-related projects.

Telephone operator

Body Shop Atheltic Club
Santo Domingo, Dominican Republic
09.2010 - 04.2015
  • Answered incoming calls, routing them to appropriate departments based on needs.
  • Provided accurate information regarding club services, programs, and memberships.
  • Maintained detailed records of calls and messages for staff follow-up.
  • Collaborated with team members to ensure effective daily operations and communication.
  • Resolved member complaints professionally, escalating issues when necessary.
  • Updated member records and contact information within management system.
  • Engaged callers with friendly service, ensuring exceptional customer experience.
  • Assisted customers in placing orders over the phone while adhering to company policies.

Education

Accounting Degree -

Dominican University O&M
Santo Domingo,Dominican Republic
01-2015

Skills

  • Property management
  • Lease administration
  • Customer relationship management
  • Organizational skills
  • Meticulous and detail-oriented
  • Strong interpersonal skills
  • Payment processing
  • Daily operations management
  • Adaptability and flexibility
  • Customer service
  • Tenant screening
  • Time management
  • Problem solving
  • Attention to detail
  • Lease agreement management
  • Financial reporting
  • Office administration
  • Data entry accuracy
  • MS office
  • Microsoft Excel

Certification

  • Certified Occupancy Specialist 2025
  • Tax preparer certification (On process)
  • Notary Public Certification (on process)

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Assistant Community Mgr

Related Management Company LP
01.2024 - Current

Administrative Assistant

Winn Companies
07.2021 - 01.2024

Cashier

Demoulas Market Basket
09.2019 - 06.2021

Accounting Assistant

Body Shop Athletic Club
05.2015 - 02.2017

Telephone operator

Body Shop Atheltic Club
09.2010 - 04.2015

Accounting Degree -

Dominican University O&M

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Yuleisi De La Rosa