Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted clients with daily living needs to maintain self-esteem, enhance personal dignity and general wellness.
Customer Service and Waitress
Kutsumoto
12.2020 - 11.2022
Delivered excellent customer service with strong communication and active listening skills.
Welcomed guests, took beverage orders, and reviewed menu options.
Ensured guest satisfaction, suggested additional items, and handled concerns promptly.
Used POS system for accurate billing and payment processing.
Educator and Organizer
Multicultural Arts Centre Australia
11.2020 - 10.2022
Participated in iMusic Kids’ Music Enlightenment Program, teaching Chinese language, choir rehearsals, and coaching.
Taught music and movement sessions in the Half-day class, including song teaching, dance, and choreography.
Led the Sky Children Choir to perform at the 72nd Anniversary Reception of the People’s Republic of China at the Adelaide Convention Centre on October 1, 2021.
Directed the Star Children Choir’s performance at the Chinatown Lunar New Year Street Party on Gouger Street, Adelaide, on February 20, 2021.
Organizational Assistant
University of Adelaide
08.2022 - 09.2022
As an organizational assistant at the University of Adelaide Education Students Association's 'Professional Development Day,' I handled topics selection, guest speaker coordination, venue arrangements, ticket pricing, promotion, scheduling, and catering to ensure the event ran smoothly.
Education
Master of Science - MBA
Fisher College
Massachusetts
06-2025
Certificate III in Individual Support
Norgrove Training
Adelaide, SA
06.2023
First Aid And CPR Training
Norgrove Training
04.2023
Basics of Infection Prevention And Control
Norgrove Training
Adelaide, SA
04.2023
Refresher COVID-19 For Aged Care Workers
Norgrove Training
03.2023
Bachelor of Arts - Education
University of Adelaide
Adelaide, SA
12.2022
Skills
Strong administrative, problem-solving, and multitasking skills
Positive attitude, time management, and attention to detail
Skilled in relationship building and creating a positive work environment
Excellent communication, interpersonal, and customer service expertise
Proficient in educational methods, training, and guidance
Basic proficiency in Microsoft Office and video editing software