Summary
Overview
Work History
Education
Skills
Leadership And Volunteer Experience
Languages
Timeline
Generic

Xiomara Perez

Springfield

Summary

To utilize my skills attained through education, job experience and life experience to help children and families reach their goals and overcome challenges and barriers in their lives. To develop my knowledge of the community resources and commitment to families in the agency that will provide excellent training and opportunities and shares my commitment to supporting children and families.

With eight years of experience in family support and supervision roles I bring an expertise in guiding individuals through challenges and facilitating growth. My background in Psychology, reinforced by a Bachelor’s degree and ongoing pursuit of a Master’s degree equips me with a deep understanding of human behavior and effective counseling techniques.

Overview

11
11
years of professional experience

Work History

Supervisor

Square One
02.2020 - Current
  • Providing reflective supervision and support to home visiting staff, ensuring quality services are delivered to program participants
  • Review and analyze electronic and paper records of program participants and staff documentation
  • Actively participate in trainings and meetings, staying informed and up to date on program developments, policies, and procedures

Supervisor

Square One
02.2020 - Current
  • Effectively guide and support teams in various capacities
  • Providing support to home visiting staff, ensuring compliance with program requirements, and maintaining service quality
  • Evaluated home visitor performance in accordance with organizations policies

Family Support Specialist

Square One
02.2017 - 05.2020
  • Engaged first-time parents in home visiting services, providing them with skills and connected families to community resources
  • Collaborated with program participants to establish family goals based on assessment and identified areas for growth
  • Documented and efficiently recorded important progress, goals, and interactions

Senior Family Support Specialist

Square One
05.2019 - 02.2020
  • Provided home visits to first time parents focused on child development and parenting skills, assist them in setting family goals, and connecting them to community resources
  • Completed all documentation required by the healthy family’s program in a time efficient manner, maintaining absolute confidentiality of participant records
  • Mentored new staff which includes one-on-one support with documentation

Volunteer

Rays of Hope
01.2014 - 12.2016
  • Contributed by assisting with food and beverage service
  • Ensuring that participants had access to refreshments throughout the event

Education

Bachelor of Arts - Psychology

Baypath University
Agawam, MA

High School Diploma -

Commerce High School

Masters - School Counseling

Springfield College
Springfield, MA
03.2025

Skills

  • Customer service
  • Decision-making
  • Team building
  • Training and mentoring

Leadership And Volunteer Experience

  • Supervisor, Square One, Springfield, MA, 02/01/20, Current, Effectively guide and support teams in various capacities., Providing support to home visiting staff, ensuring compliance with program requirements, and maintaining service quality., Evaluated home visitor performance in accordance with organizations policies.
  • Volunteer, Rays of Hope, Springfield, MA, 01/01/14, 12/31/16, Contributed by assisting with food and beverage service., Ensuring that participants had access to refreshments throughout the event.

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Square One
02.2020 - Current

Supervisor

Square One
02.2020 - Current

Senior Family Support Specialist

Square One
05.2019 - 02.2020

Family Support Specialist

Square One
02.2017 - 05.2020

Volunteer

Rays of Hope
01.2014 - 12.2016

High School Diploma -

Commerce High School

Masters - School Counseling

Springfield College

Bachelor of Arts - Psychology

Baypath University
Xiomara Perez