Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvette Gibbons

Springfield,MA

Summary

Driven and accomplished professional with a robust background in customer service and financial management, notably as a Service and Sales Associate at the United States Postal Service and a Bookkeeper at Springfield Housing Authority. Expert in enhancing customer satisfaction through exceptional service and effective problem-solving. Adept at fostering teamwork and managing time efficiently, significantly improving operational efficiency by 20%. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

37
37
years of professional experience

Work History

Service and Sales Associate

United States Postal Service, USPS
08.1987 - 08.2021
  • Sales and Service Rep Helped Customers with purchasing mailing products and pricing issues Maintained POBoxes Records and Payment Schedules kept records of inventory ordered supplies when needed responsible for keeping fknancial records

BOOKKEEPER

Springfield Housing Authority
07.1984 - 07.1987

Maintained accurate and organized records. Kept Daily account receivables monitored Clients payments answered phone calls from customers Balanced accounting records on monrhly basis

Education

Did Not Receive Degree - Accounting

Springfield Technical Community College
Springfield, MA

High School Diploma - General Studies

Technicsl High School
Springfield, MA
06.1977

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service

Timeline

Service and Sales Associate

United States Postal Service, USPS
08.1987 - 08.2021

BOOKKEEPER

Springfield Housing Authority
07.1984 - 07.1987

Did Not Receive Degree - Accounting

Springfield Technical Community College

High School Diploma - General Studies

Technicsl High School
Yvette Gibbons