Zachary Hayden
Swansea
Summary
Accomplished Senior Chief Petty Officer with extensive experience in leadership and project management, honed in the United States Navy. Excelled in curriculum development and analytical thinking, significantly enhancing training efficacy and operational efficiency. Demonstrated exceptional communication and team-building skills, leading to improved organizational practices and a more cohesive work environment. Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Possess specialized skills in instructional design, employee engagement strategies, and performance assessment tools. Excel using communication, adaptability, and leadership to foster learning environments that promote growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Master Training Specialist/ Instructor
United States Navy
01.2020 - Current
- Demonstrates advanced instructional techniques
- Develops, implements, and evaluates curricula, instructions, and course supporting materials; performs adjunct training management functions, including Instructor In-service Training, Instructor Evaluations, and Formal Course Reviews
- Evaluated process and employee performance and training progress
- Managed various training courses by developing curricula, instructions, documents, and written tests
- Perform training instruction within established guidelines and standards
- As changes are implemented, provide peers and management with current Standard Operating Procedure (SOP) training
- Manage classroom dynamics, recommend enhancements, and communicate with management regarding training issues that may reveal security weaknesses or vulnerabilities
- Regularly assist Regulatory Inspectors with security drills and assessments by serving as Subject Matter Expert (SME) and completing after-action reports promptly and accurately
- Served as program coordinator for operational assessment of the on-the-job instructor program and was directly responsible for training, monitoring, and qualification
- Responsible for compiling and analyzing data to evaluate and ensure the efficacy of training and introducing alternative training methods and solutions as needed
- Modify tracking sheets and other paperwork to meet the changing needs of programs and the individuals they serve, namely instructors and management personnel
- Conduct quality assurance observations and performance assessments to ensure compliance with regulations and operating procedures
Air Intercept Controller Supervisor
United States Navy
01.2015 - Current
- Ensured the safety, order, and flow of Tactical Aircraft in routine, tactical, and emergencies
- Utilized stress management to act decisively and maintain alertness over sustained periods of pressure
- Assigned and directed all phases of the new trainee's progression and personnel proficiency
- Conducted numerous position qualification evaluations for junior Naval Air Controllers
- Communicated with aircraft using HF/VHF/UHF/FM frequencies
Senior Chief Petty Officer/E-8 (Senior Advisor/ Management/ Leadership)
United States Navy
01.2006 - Current
- Surface Warfare Officer Schools Command 2019 to Present
- USS NORMANDY (CG 60) 2023-2025
- USS KIDD (DDG 100) 2014-2019
- Project/program management Led division and departments of 120 subordinates through direct and indirect supervision
- Supported and advised on organizational policy matters such as equal employment opportunity and sexual harassment, which led to significant improvements and recommended changes
- Organized, scheduled, and supervised diverse cross-departmental workforces through supervisors and direct production, equipment, and personnel supervision
- Effectively manage multiple projects by me and leading intermediaries, ensuring high quality and timely delivery
- Upkeep of personnel records and programs
- Reviewed disciplinary and other adverse actions and made recommendations
- Determined staffing requirements and trained new employees or oversaw those personnel processes
- Developed subordinate training and task analysis to maximize production and efficiency
- Analyzed organizational data and developed guidance, references, and responsibilities for 200 personnel, resulting in a more efficient departmental organization and daily business practices
- Created work schedules and assignments
- Created and maintained the process of administration and equipment upkeep and repair
- Created agendas and communication materials for team meetings
- Familiar with multiple platforms and processes to increase training and mentoring opportunities while lowering work schedule impact
Operations Specialist
United States Navy
01.2006 - Current
- Supervising the operations team in movement and scheduling
- Making operations recommendations to improve efficiency and workflow
- Communicating with external stakeholders
- Ensured personnel received adequate on-the-job training (OJT) and conducted training assessments by administering digital employee evaluations
- Maintained all digital and paper records
- Evaluated the operational effectiveness of all facility systems, subsystems, and equipment
- Classified information and materials security
- Communication system design and upkeep
- Investigation techniques and problem-solving
- Office equipment operation/maintenance
- Project/program management
- Systems integration/information architecture
Petty Officer First Class (Firstline Supervisor)
United States Navy
01.2011 - 01.2014
- Resolve employee complaints or answer employee questions regarding policies and procedures
- Supervises employees' work to ensure adherence to quality standards, deadlines, and proper procedures and corrects errors or problems
- Provides employees with guidance in handling difficult or complex problems or resolving escalated complaints or disputes
- Implements departmental policies, procedures, and service standards with management
- Discusses job performance problems with employees to identify causes and issues and to work on resolving problems
- Trains or instructs employees in job duties or command policies or arranges for training to be provided
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
Petty Officer Second Class (Division Maintenance Manager)
United States Navy
01.2006 - 01.2011
- Monitored and assessed shortfalls in logistics and maintenance personnel
- Trained junior personnel to troubleshoot and maintain electrical equipment, increasing productivity and quality of work
- Evaluate organizational procedures related to the record system, communication, files, forms, and other documentation
- Scheduled personnel to perform maintenance checks and coordinated with an upper chain of command for weapons and magazine inspections
Education
Senior Enlisted Academy -
08.2020
Bachelor of Science - Public Administration
Roger Williams University
01.2018
Skills
- Communication
- Analytical thinking
- Time Management
- Curriculum development
- Data analysis
- Employee evaluation
- Classroom management
- Project management
- Communication skills
- Quality assurance
- Team building
- Teamwork
- MS Office
- Zoom
- Google Experience
- Risk Management
- Leadership
- Complex Problem Solving
- Lean model process
Certification
- Department of Labor Computer Operator, 02/2013
- US Navy Master Training Specialist, 06/2020
- Certified Postsecondary Instructor, 06/2020
- Certified Associate Project Management, 03/2025
- Certified Professional in Human Resources, In progress
Awards Recognitions Volunteer Work
- 7 Navy Achievement Awards
- 4 Navy Commendation Awards
- Surface Warfare Schools Command Instructor of the Year
- Volunteer with Boy Scout Troop 77 Middletown R.I.
Timeline
Master Training Specialist/ Instructor
United States Navy
01.2020 - Current
Air Intercept Controller Supervisor
United States Navy
01.2015 - Current
Petty Officer First Class (Firstline Supervisor)
United States Navy
01.2011 - 01.2014
Senior Chief Petty Officer/E-8 (Senior Advisor/ Management/ Leadership)
United States Navy
01.2006 - Current
Operations Specialist
United States Navy
01.2006 - Current
Petty Officer Second Class (Division Maintenance Manager)
United States Navy
01.2006 - 01.2011
Senior Enlisted Academy -
Bachelor of Science - Public Administration
Roger Williams University
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