Zachary Williams
Norton
Summary
Dynamic and results-driven professional with a proven track record at Rolf C Hagen, USA, excelling in employee training and operations management. Adept at motivating teams and enhancing productivity, I implemented strategies that significantly improved shift efficiency while maintaining high safety and quality standards. Committed to delivering exceptional service and operational excellence.
Overview
2
2
years of professional experience
Work History
Active Shift Lead
Rolf C Hagen, Usa
04.2024 - 05.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Sales Associate
Dollar General
03.2023 - 09.2023
- Assist customers by providing product information and recommendations to enhance sales experience.
- Process transactions accurately using point-of-sale system to ensure efficient checkout.
- Maintain organized merchandise displays adhering to company standards for visual presentation.
- Respond promptly to customer inquiries, resolving issues to guarantee satisfaction and loyalty.
- Execute inventory management tasks, including stock replenishment and product categorization.
- Support team operations by contributing ideas for process improvements and efficiency enhancements.
Crewmember
Taco Bell
11.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Royal Valley
Hoyt, KS05-2023
Skills
- Customer service focus
- Employee training
- Team motivation
- Workplace safety
- Work delegation
- Sales proficiency
- Performance improvement
- Operations monitoring
- Operations management
Timeline
Active Shift Lead
Rolf C Hagen, Usa
04.2024 - 05.2025
Sales Associate
Dollar General
03.2023 - 09.2023
Crewmember
Taco Bell
11.2022 - 03.2023
Royal Valley
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