Summary
Overview
Work History
Education
Skills
Competencyprofile
Personal Information
Personal Qualities
Timeline
Generic

ZAKARYA CHENTOUK

TANGER

Summary

Highly motivated and experienced Cabin Crew Supervisor with over 2.5 years of leadership experience as a Purser at Ryanair. Skilled in managing and coordinating in-flight operations, ensuring exceptional passenger safety, and delivering outstanding customer service. Adept at leading diverse teams, maintaining regulatory compliance, and fostering a positive, efficient cabin environment. Demonstrates excellent problem-solving abilities, communication skills, and attention to detail, ensuring seamless operations and memorable travel experiences. A dedicated professional committed to upholding the highest standards of safety, service, and teamwork in the aviation industry.

Overview

10
10
years of professional experience
2028
2028
years of post-secondary education
4
4
Languages

Work History

Cabin supervisor

RYANAIR
10.2023 - Current

Event planning team

CB FIRME DIVELOPMENT
02.2021 - 05.2022

SALES ASSOCIATE

ARGAN COSMETICS
10.2018 - 04.2020

Coordination Expert

Minister of transport and logistics regional directorate
10.2017 - 05.2018

SALES ASSOCIATE

ARGAN COSMETICS
11.2014 - 03.2017

Education

Initial and conversion training certificate - Aviation

Ryanair
10-2022

BTEC Higher national diploma - TOPOGRAGHIE AND GEOMETRIE

CFMBM OFPPT
MASSIRA 3 MARRAKECH MOROCCO
04.2015 - 04.2018

2 years at CAADI AYAAD university of economics - undefined

CAADI AYAAD university of economics
01.2013 - 01.2015

High School Diploma -

JEBRRANNE
Marrakesh, Morocco
01.2012 - 01.2013

Skills

Airline regulations

Passenger assistance

Personal grooming

Safety procedures

Customer relationship management (CRM)

Security protocols

Boarding procedures

VIP services

Disability assistance

Post-flight reporting

Time management

Customer service

Competencyprofile

mother tongue, fluent, good, Office Suite, excellent, General first aid knowledge

Personal Information

Date of Birth: 02/10/92

Personal Qualities

  • Good communication and listening
  • Autonomous and responsible
  • Punctual
  • Great adaptability and flexibility
  • Spirit of initiative and teamwork
  • Sense of organization and observation
  • Communication skills
  • Ability to work under pressure
  • Customer service

Timeline

Cabin supervisor

RYANAIR
10.2023 - Current

Event planning team

CB FIRME DIVELOPMENT
02.2021 - 05.2022

SALES ASSOCIATE

ARGAN COSMETICS
10.2018 - 04.2020

Coordination Expert

Minister of transport and logistics regional directorate
10.2017 - 05.2018

BTEC Higher national diploma - TOPOGRAGHIE AND GEOMETRIE

CFMBM OFPPT
04.2015 - 04.2018

SALES ASSOCIATE

ARGAN COSMETICS
11.2014 - 03.2017

2 years at CAADI AYAAD university of economics - undefined

CAADI AYAAD university of economics
01.2013 - 01.2015

High School Diploma -

JEBRRANNE
01.2012 - 01.2013

Initial and conversion training certificate - Aviation

Ryanair
ZAKARYA CHENTOUK