Zaïnab Abou-Moussa
Marrakech
Se construire, au jour le jour
Summary
Accurate Quality Analyst with 2 years of experience in quality assurance field, and more years of experience in various fields. Excellent skills in functional and integration software testing techniques. Mastery of analyzing and modifying software applications for better functions and user-friendly experiences. Stays on top of demands in fast-paced environments by effectively using slow periods, all while maintaining organized, clean and safe work areas with diligent attention to important details.
Overview
2
2
years of professional experience
3
3
Certification
Work History
QA Consultant
Salesforce
Casablanca
12.2021 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Kept inspection journals and daily summary logs as required.
- Developed test scripts utilizing comprehensive business requirements, functional documentation and processes.
- Implemented test scripts and recorded results.
- Crafted training materials and ran on-boarding sessions to train incoming team members.
- Served as information systems liaison with clients and end-users to make recommendations for optimization of systems.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Partnered with management to create, develop and implement quality initiatives.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Made presentations, flowcharts and graphs to prepare for various meetings.
- Participated in daily and weekly meetings with various departments.
- Educated apprentices on specific QA standards and confirmed maintenance of standards.
QA and Automation Engineer
Cegedim
Rabat
07.2021 - 11.2021
- Trained developers and quality assurance team members in automation programs and processes.
- Generated process models illustrating automation engineering progress, specifications and details.
- Troubleshot software to alleviate obstacles preventing functionality.
- Performed gap analysis procedures and detailed data reviews to optimize implementation.
- Developed efficient technical solutions to resolve wide range of testing problems.
- Kept on track with deadlines for development cycle times.
- Created detailed test cases for use on diverse projects.
- Assisted maintenance personnel with complex troubleshooting.
- Inspected and assembled components and consumable parts.
- Discussed requirements and processes with project managers and developers.
- Tested, automated and whitelisted software to be used in secure environments.
- Prepared automation concept and control drawings according to client specifications.
- Updated and maintained project documentation for detailed recordkeeping.
- Maintained, debugged and optimized automation programs.
- Completed automation of functional and regression testing.
- Supported facility and process equipment engineering and design, integration and validation.
Growth Hacker
Intelistyle
London
03.2021 - 07.2021
- Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
- Identified appropriate marketing channels and target customers for campaigns.
- Created customized marketing materials to increase product awareness.
- Tracked key metrics and developed spreadsheets and data models.
- Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Collected data using various research methods to broaden results and optimize marketing strategies.
- Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
Education
Master of Engineering - Computer Methods Applied To Business Management
07.2021
- Vice Team Leader of the NGO Jeunes Leaders Marocains (JLM).
- Vice President of Conferences and debates club.
- Vice President of Sports and Gaming club.
- Communication Manager of the Students Council.
- Marketing Team Leader in AIESEC Morocco.
Skills
- Report Creation
- Training Implementation
- QA Methodologies Mastery
- Project Management
- Training Material Development
- Data Analysis
- Defect Logging
- Quality Improvement
- Technical Research
- Risk Assessment
- Quality Deliverables
- Scrum Methodology
- Integration Testing
- Data interpretation
Certification
- Salesforce Certified Administrator - 01/2022
- Salesforce Certified App Builder - 04/2022
- Honoris 21st Century Skills Certified - 11/2020
Hobbies
I am a big fan of art in various forms; literature, paintings and martial arts.
In addition, I spend my personal time out exploring the world and the outstanding wonders it offers.
Languages
Arabic
Native language
French
Proficient
C2
English
Proficient
C2
Spanish
Upper intermediate
B2
Tamazight
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QA Consultant - Salesforce
12.2021 - Current
QA and Automation Engineer - Cegedim
07.2021 - 11.2021
Growth Hacker - Intelistyle
03.2021 - 07.2021
Moroccan School of Engineering Sciences (EMSI) - Master of Engineering, Computer Methods Applied To Business Management
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