Zashely Candelaria Gutierrez
Chicopee,MA
Summary
Seeking a position in which my skills and experience as a Certified Nurse Assistant can be fully utilized. Highly compassionate,bilingual and love working in a fast-paced environment.
Experienced with emergency patient care, rapid assessment, and first aid procedures. Utilizes effective communication to coordinate with medical staff and provide critical support. Track record of maintaining composure in high-stress situations and ensuring patient safety.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ed Tech
Mercy Medical Center
Springfield
11.2023 - Current
- Perform and document patient care activities in the Electronic Health Record (EHR).
- Provide basic nursing care including ADLs, vital signs, intake/output, weights, and specimen collection.
- Conduct procedures such as EKGs, phlebotomy, point-of-care testing, and monitor patients under restraints or constant observation.
- Assist with tasks delegated by the Registered Nurse and communicate findings or concerns promptly.
- Troubleshoot equipment and care-related issues, identifying causes and implementing solutions.
- Maintain clear and compassionate communication with patients and families to ensure transparency and understanding.
- Perform other duties as assigned by the Nurse Manager.
- Assist in all codes
- Perform Cpr
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
CNA/VMT
Holyoke Medical Center
02.2022 - 06.2023
- Assumes responsibility for constant patient observation via video
- Monitor patients' behaviors
- Monitor patients Safeties such as falls, self out of bed rolls
- Document anything and everything with patients safety
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported needs of 4+ residents under long-term care.
PCT (IMC)
Mercy Medical Center
03.2021 - 09.2022
- Keep patient rooms tidy and sanitized
- Assist patients with everyday needs (personal hygiene, using the restroom, grooming etc.)
- Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition
- Take fluid samples or other specimens for testing
- Assist nursing staff in administering basic treatments
- Perform basic nursing procedures (e.g. changing bandages)
- Ensure rooms have adequate patient care supplies
- Assist patients with particular issues or needs
- Assist in all codes
- Perform Cpr
- Provide appropriate emotional support
- Supported needs of 12+ residents under long-term care.
Pca/Hha
SafetyNet Solutions
01.2015 - 01.2022
- Assist patients with adls such as bathing, dressing, grooming , and meals prep
- Complete and submit task and timesheets sheets
- Drive/walk patients to their appointments
- Medication reminders
- House chores such as Laundry , moping, sweeping and groceries
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients, fostering trust and open communication.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Recovery Couch Aide
BHN Carlson Center
Springfield
02.2021 - 03.2021
- Addresses barriers to successful recovery and serves as a role model and advocate;
- Strong interpersonal skills and customer service skills
- Demonstrates good written and verbal communication skills
- Advocate for members, as needed, to ensure delivery of necessary services
- Put together hygiene products to give out
- Check in new patients and their belongings
- Provide proper clothing
- Monitored client progress and reported changes to healthcare professionals for timely interventions.
Worldwide Staffing Traveling Cna
09.2020 - 02.2021
- Travel to different nursing home daily
- Help Patients in nursing home settings effectively manage routine such as bathing, grooming and other hygiene needs
- Answer call lights and support patient comfort and safety by adjusting bed rails, bed alarm and equipment
- Comply with guidelines
- Perform hands-on care with lpn
Dental Admin / Treatment Plan Coordinator
CHICOPEE DENTISTRY AND BRACES
Springfield
02.2020 - 09.2020
- Greet patients when they come in check patients in gathering all personal and insurance information
- Pull and update patient’s files after each appointment
- Take detailed messages
- Order office supplies
- Answer phone and place phone calls regarding patient’s appointment
- Confirm appointments date and time
- Contact insurance companies regarding coverage and payments
- Perform clerical duties such as coping, faxing and sending out letters to remind patients about their missed appointment
- Send payment notices to insurance company
- Receive and process payments made by patients or insurance company
- Analyzed patient feedback to identify areas for service improvement and implement actionable solutions.
HHA/CNA
Colony Care
08.2019 - 11.2019
- Assist elderly adults with bathing,Getting dressed
- Preparing meals,Eating
- Provide Hygiene
- Provide companionship
- Help elderlies move into and out of wheelchairs, into and out of bed
- Change their position in bed
- Help with their daily ADL'S
- Do groceries and Light house duties
- Take them to their medical appointments
- Medications reminder
Dental Receptionist Admin
Admire Dental Springfield, MA
Springfield, MA
02.2019 - 08.2019
- Greet patients when they come in check patients in gathering all personal and insurance information
- Pull and update patient’s files after each appointment
- Take detailed message
- Order office supplies
- Answer phone and place phone calls regarding patient’s appointment
- Confirm appointments date and time
- Contact insurance companies regarding coverage and payments
- Perform clerical duties such as coping, faxing and sending out letters to remind patients about their missed appointment
- Send payment notices to insurance company
- Receive and process payments made by patients or insurance company
- Make treatment plans and explain the cost of the procedures
Dental Receptionist Assistance
Dental Dreams Springfield, MA
Springfield, MA
07.2018 - 02.2019
- Greet patients when they come in check patients in gathering all personal and insurance information
- Pull and update patients files after each appointment.
- Take detailed message
- Answer phone and place phone calls regarding patient’s appointment
- Confirm appointments date and time
- Contact insurance companies regarding coverage and payments
- Perform clerical duties such as coping, faxing and sending out letters to remind patients about their missed appointment
- Send payment notices to insurance company
- Receive and process payments made by patients or insurance company
- Make treatment plans and explain the cost of the procedures and fill out IVF forms
Cna -assisting living
Mason Right
12.2017 - 04.2018
- Assist patients with daily activities such as bathing, dressing, grooming, and meals prep
- Complete and submit clinical documents
- Walk patients to their desired destination
- Assist with vital signs
- Collect urine samples
- Document in-put and out-put of NPO patients
- Use the Hoyer lift
- Feeding
- Exercising
- Bed pen
- Assist with leg bag
- Medication administration
- Changing lining
CNA
Chapin Center Springfield, MA
Springfield, MA
09.2017 - 12.2017
- Dress / groom
- Linen change
- Make beds
- Take trash out
- Feeding meals
- Do activities
- Rounds/ Vitals
- Bathroom use
Education
High School Diploma -
Roger L. Putnam Vocational Tech Academy
Springfield 06-2016
CNA -
Stcc
Springfield, MA06-2016
Skills
- Social
- Multitasker
- Creative
- Bilingual
- Open-minded
- Time Management
- Charting
- Hipaa Compliance
- Medical Terminology
- Quick Problem solver
- Patient transport
- Geriatric care /Pediatric care
- 12-lead EKG monitoring
- Venipuncture Phlebotomy
- CPR
- Collecting medical samples
- Advanced life support
- Medical terminology
- Phlebotomy
- Cardiac monitoring
- Orthopedic splint application
- Patient admissions
- Taking and tracking vital signs
- Medical sample collection
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- CPR certification
- Organizational skills
- Patient positioning
- Task prioritization
- Self motivation
- CPR/AED
- Emergency medical care
- EKG interpretation
- Vital signs monitoring
- HIPAA compliance
- Airway management
Accomplishments
- Provided assistance to nurses and physicians in a 62-bed emergency department.
- Achieved Result by completing all Task with accuracy and efficiency.
- Enhanced efficiency by 100% through optimizing inventory management and restocking procedures.
- Trained staff on new EMR system EPIC.
- Provided support to nurses and physicians in Medical Care level emergency unit.
- Enhanced efficiency by 100% through optimizing inventory management and restocking procedures.
- Documented and resolved [Issue] which led to [Results].
Certification
- Home Health Aide 2015
- Certified Nurse Aide 2016- present
- CPR -AED Certified
- CPI Certified
Languages
Spanish
Full Professional
Clinical and Support Options
- Summer intern 06/14-09/14
- Answer phones
- File patients charts
- Processing and distributing mail and Organize files alphabetical order
- Make spreadsheets
Internship -Baystate Medical Center
- Patient Care Tech 06/16-09/16
- Perform Vitals Sign
- Pick Up Medications from the pharmacy and pick up blood from blood bank as well
- Set up Patients welcome baskets
- Prepare nurse carts with medical instruments
- Offer patients snacks and drinks
- Bring patients into the room and help them get settled for the day/night
Hospitality Vocational Program Cappuccinos
- Putnam High School -Food Service Worker
- Food prep
- Handle Complaint
- Catering Events
- Greet Customers
- Count money from pos and tip jar
- Take orders
- Bake
- Clean and disinfect area
Timeline
Ed Tech
Mercy Medical Center
11.2023 - Current
CNA/VMT
Holyoke Medical Center
02.2022 - 06.2023
PCT (IMC)
Mercy Medical Center
03.2021 - 09.2022
Recovery Couch Aide
BHN Carlson Center
02.2021 - 03.2021
Worldwide Staffing Traveling Cna
09.2020 - 02.2021
Dental Admin / Treatment Plan Coordinator
CHICOPEE DENTISTRY AND BRACES
02.2020 - 09.2020
HHA/CNA
Colony Care
08.2019 - 11.2019
Dental Receptionist Admin
Admire Dental Springfield, MA
02.2019 - 08.2019
Dental Receptionist Assistance
Dental Dreams Springfield, MA
07.2018 - 02.2019
Cna -assisting living
Mason Right
12.2017 - 04.2018
CNA
Chapin Center Springfield, MA
09.2017 - 12.2017
Pca/Hha
SafetyNet Solutions
01.2015 - 01.2022
High School Diploma -
Roger L. Putnam Vocational Tech Academy
CNA -
Stcc