Zeyeneb Muhammed
20 Garfield Terrace
Summary
Proven ability to enhance facility cleanliness and customer satisfaction, as demonstrated at Beth Israel Hospital. Skilled in infection control and building maintenance, with a knack for efficient commercial equipment operations. Excelled in customer service, ensuring a seamless experience for patrons and maintaining a balanced cash drawer. Achieved significant improvements in sanitary conditions and customer interactions.
Overview
11
11
years of professional experience
Work History
Environmental Services Housekeeper
Beth Isreal Hospital
04.2020 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Verified cleanliness and organization of storage areas and carts.
- Disposed of trash and recyclables each day to avoid waste buildup.
Cashier Assistant
7 Eleven Gas Station
03.2017 - 01.2020
- Retrieved items for customers and verified prices.
- Worked with other associates to support cashiers and management needs.
- Answered questions about store policies and addressed customer concerns.
- Removed trash, swept, and mopped floors for professional appearance.
- Operated cash register to record transactions accurately and efficiently.
Parking Attendant
VPNE
02.2014 - 08.2016
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Directed patrons to designated parking spaces.
- Kept parking lot usage orderly by enforcing parking regulations.
- Monitored parking space availability to direct customers to open spots quickly.
- Reported unlawful parking jobs.
- Handled cash, made accurate change and maintained balanced cash drawer.
Education
Bussines Management
Addis Ababa University
Ethiopia02.1988
Skills
- Infection Control
- Commercial equipment operations
- Cleaning techniques
- Asbestos training
- Building Maintenance
Languages
Amharic
Native or Bilingual
Timeline
Environmental Services Housekeeper
Beth Isreal Hospital
04.2020 - Current
Cashier Assistant
7 Eleven Gas Station
03.2017 - 01.2020
Parking Attendant
VPNE
02.2014 - 08.2016
Bussines Management
Addis Ababa University
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