Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ziad Hamdan

Saugus

Summary

Proven Ride Share Driver with a track record of excellence at Uber and Lyft, showcasing superior customer service and safe driving practices. Leveraged GPS proficiency and effective communication to achieve high customer ratings, ensuring passenger safety and satisfaction. Demonstrated dependability and strong working relationships, significantly enhancing repeat business.

Overview

11
11
years of professional experience

Work History

Ride Share Driver

Uber, Lyft
04.2014 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.

Education

Bachelor Of Electrical Engineering - Electrical Engineering

Budapest University Of Technology And Economics
Budapest, Hungary
12.1992

Skills

  • Excellent navigation
  • Customer service
  • Passenger transportation
  • Schedule management
  • Punctuality
  • Customer engagement
  • Cleanliness
  • Safe driving
  • Route planning
  • Time management
  • Clean driving record
  • Safety awareness
  • Patience and tact
  • Ride-sharing platform knowledge
  • Communication
  • Directional sense
  • GPS proficiency
  • Customer feedback management
  • Traffic law knowledge
  • Passenger safety
  • Dependable and reliable
  • Dependable and trustworthy
  • Effective communication skills
  • Traffic laws and regulations
  • State Driver's license
  • Customer relationships
  • Safe driving practices
  • Passenger assistance
  • Commercial driving experience
  • Federal and state driving regulations
  • Customer support
  • Routine vehicle maintenance
  • Fluent in english
  • Strong working relationships

Languages

English
Full Professional
Arabic
Native or Bilingual
Hungarian
Full Professional

Timeline

Ride Share Driver

Uber, Lyft
04.2014 - Current

Bachelor Of Electrical Engineering - Electrical Engineering

Budapest University Of Technology And Economics

Similar Profiles

CREATE PROFILE
Ziad Hamdan