Zineb Hellab
Kénitra
Summary
Adept at managing front-office duties and patient care, I enhanced client satisfaction at Epil Mac Center by streamlining appointment processes and maintaining a welcoming environment. Skilled in Microsoft Office and customer service, my expertise in information protection and efficient call routing has consistently improved operational efficien
Overview
3
3
years of professional experience
Work History
Receptionist
Epil Mac Center
02.2023 - 08.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Nurse
Medical Analysis Laboratory MAGHREBLAB
08.2021 - 12.2022
- checks the prescribed analyses and controls the conformity of the sample
- Receiving patients and taking their information
- Enter patient information on the sit
- Take blood , urine , respiratory , genital samples , etc.
Education
2 Years -
ESEP Private Establishment
Auxiliary Nurse Technician1 Year - Nursing Assistance
ESEP Private Establishment
Kenitra Morocco2nd Bachelor’s - Life And Earth Sciences
High School Al Qods
Kenitra MorocooSkills
- Courteous and Professional
- Microsoft Office
- Appointment Scheduling
- Call Answering and Routing
- Customer Service
- Information Protection
Languages
Arabic
Bilingual or Proficient (C2)
French
Advanced (C1)
English
Intermediate (B1)
Timeline
Receptionist
Epil Mac Center
02.2023 - 08.2024
Nurse
Medical Analysis Laboratory MAGHREBLAB
08.2021 - 12.2022
2 Years -
ESEP Private Establishment
1 Year - Nursing Assistance
ESEP Private Establishment
2nd Bachelor’s - Life And Earth Sciences
High School Al Qods
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