To obtain a challenging position in a dynamic, growth-oriented organization where I can leverage my skills and experience to contribute meaningfully to organizational success and continuous improvement.
Overview
7
7
years of professional experience
Work History
QA/DHR Reviewer
Restor3d/Conformis, INC
Wilmington
05.2022 - Current
Review and organize documentation for quality assurance.
Conduct final inspections, and ensure product serial numbers match Device History Records (DHR).
Provide sign-offs for final product releases to sterilization processes.
Utilize Oracle to manage transactions for final products.
Create and manage NCMRs, NCRs, for defective products.
Insert and maintain data within Agile systems.
Coordinate with logistics and customer service to ensure timely domestic and international product shipments.
Document Control Coordinator
Conformis, INC
Lowell
10.2023 - 02.2024
Created and managed Document Change Orders (DCOs) in Agile.
Closed and updated documentation in Agile.
Managed complaints (CCR) and quality-related records, such as NCMRs, NCRs, RSRs, and RLRs, in Agile/TMS.
Updated work instructions and archived obsolete documents.
Administered prosperity, including onboarding, terminating employees, and assigning training.
Quality Control Inspector
ZOLL Medical
Chelmsford
06.2020 - 05.2022
Inspected and tested units to ensure compliance with quality standards.
Created detailed inspection reports and documentation.
Organized inventory and resolved issues in collaboration with the team lead.
Shift Manager
McDonald’s
Lowell
10.2018 - 06.2020
Supervised and managed team operations during shifts.
Handled cash transactions, and ensured accurate bank deposits.
Delivered exceptional customer service while maintaining a positive work environment.
Education
Bachelor of Science (B.S.) - Finance and Management
University of Massachusetts Lowell
Lowell, MA
05.2025
Associate of Science - Business
Middlesex Community College
Lowell, MA
01.2022
Skills
Microsoft Office Suite
Oracle
Agile
TMS
Prosperity Admin
Data load
Adaptability
Leadership
Management
Quality assurance
Team collaboration
Process documentation
Timeline
Document Control Coordinator
Conformis, INC
10.2023 - 02.2024
QA/DHR Reviewer
Restor3d/Conformis, INC
05.2022 - Current
Quality Control Inspector
ZOLL Medical
06.2020 - 05.2022
Shift Manager
McDonald’s
10.2018 - 06.2020
Bachelor of Science (B.S.) - Finance and Management