Zoe Ryan
Chelmsford
Summary
Professional with extensive experience in customer service and cash handling. Proven ability to foster welcoming environments that enhance guest satisfaction. Demonstrated commitment to delivering exceptional service and resolving customer issues effectively.
Overview
5
5
years of professional experience
Work History
Ice Cream Scooper
Kimball Farm
Westford
04.2024 - Current
- Delivered exceptional customer service, creating a welcoming atmosphere for all patrons.
- Operated cash register to process transactions accurately and efficiently.
- Maintained cleanliness in food preparation areas, ensuring compliance with sanitation guidelines.
- Resolved customer complaints promptly to enhance satisfaction and encourage repeat business.
Hostess
Outlook at Nashoba
Westford
11.2023 - 03.2024
- Welcomed guests warmly to create positive first impressions.
- Coordinated table assignments for optimal seating efficiency and guest satisfaction.
- Maintained cleanliness and organization in dining area to enhance guest experience.
- Managed reservation system, ensuring accuracy in bookings and timely updates.
Cashier
Market Basket
Westford
01.2021 - 09.2023
- Ensured cleanliness and organization of checkout area to enhance shopping experience.
- Conducted regular inventory checks to maintain accurate stock levels and facilitate replenishment.
- Trained new cashiers on point of sale procedures, increasing team efficiency and service consistency.
- Monitored cash drawer throughout shifts to ensure precise cash handling and reduce discrepancies.
Education
High School Diploma -
University of New Hampshire
NH05-2029
Skills
- Customer service excellence
- Cash handling expertise
- Team coordination skills
- Time management proficiency
- Conflict resolution strategies
- Inventory management
Timeline
Ice Cream Scooper
Kimball Farm
04.2024 - Current
Hostess
Outlook at Nashoba
11.2023 - 03.2024
Cashier
Market Basket
01.2021 - 09.2023
High School Diploma -
University of New Hampshire